Appointment Scheduling Software Pricing — FormAlert WhatsApp Automation
FormAlert is appointment scheduling software for private clinics in India — doctors, dentists, physiotherapists, and other healthcare professionals. Patients book online, you get a WhatsApp alert, and reminders go out automatically. Starter ₹999/month sends a patient alert, practitioner alert, and review request from FormAlert's WhatsApp number, with a ₹100 monthly wallet at ₹0.25 per message. Business ₹1,999/month adds your own registered WhatsApp Business number, one-click follow-up scheduling with automatic 24h and 2h reminders, WhatsApp booking flows, and two-way patient chat. No wallet on Business — Meta bills your clinic directly for messages, and custom features can be requested for a one-time ₹500 setup fee each. Both plans include a 14-day free trial.
For private practices without formal registration. Fills your book with online appointment booking page and QR code. Google Calendar sync with live availability. Walk-in and phone booking from dashboard. Queue management dashboard. Payment via Razorpay at time of booking. WhatsApp patient alert on booking — sent from FormAlert's number. WhatsApp practitioner alert when someone books — from FormAlert's number. WhatsApp review request after every completed consultation — from FormAlert's number. Video consultations via Google Meet so you can see more patients. Unlimited patients and appointments. Single practitioner. ₹100 WhatsApp wallet per month at ₹0.25 per message. 14-day free trial, no credit card required.
For registered practices. Everything in Starter, plus the two pillars that bring patients back and grow your reputation. Sets up your practice's own registered WhatsApp Business API number. Appointment scheduling flows via WhatsApp — patients can book directly through WhatsApp. WhatsApp patient alert on booking from your practice's number. WhatsApp practitioner alert on every new booking from your practice's number. Follow-up reminders — schedule a patient's next visit in one click from a completed appointment, with automatic reminders 24 hours and 2 hours before every appointment to cut no-shows. Review request after every completed consultation from your practice's number, sent the moment you mark a visit complete. Two-way patient WhatsApp chat — message patients anytime to share updates, results, or instructions; patients can reply directly. Multiple practitioners with separate schedules. Patient portal where patients view history, reschedule, and cancel. Priority support. No wallet — WhatsApp messages are billed directly by Meta at its own per-template rate. Custom features available for a one-time ₹500 setup fee each.
Prices in INR. GST applicable.
The moment you mark a visit complete, FormAlert sends the patient a WhatsApp message with a direct link to your Google review page. One tap and they're on your review form — while the experience is still fresh.
Most practices never ask. With FormAlert, every patient gets asked the moment you mark their visit complete. Aries OB-GYN Clinic in Guwahati went from 42 to 79 Google reviews in 3 months without changing anything except turning this on.
Starter — from FormAlert's number
Review requests are included in Starter, sent from FormAlert's shared number. Patients tap through to your Google review form instantly.
Business — from your practice's own number
Business sends review requests from your practice's own WhatsApp Business number with custom templates. Patients see your practice's name, not FormAlert's.
On Starter, review requests cost ₹0.25 per message, covered by your ₹100 monthly wallet — enough for confirmations and review requests on up to 200 visits. On Business, there's no wallet: messages (including confirmation, two follow-up reminders, and review request) are billed straight to your practice by Meta at its own per-template rate, with no FormAlert markup.
You want online booking and WhatsApp alerts, without setting up your own WhatsApp Business number.
You want everything in Starter, plus your own WhatsApp Business number and automatic follow-up reminders.
Starter runs on a FormAlert-managed wallet at ₹0.25 per WhatsApp message. Business skips the wallet entirely — your own WhatsApp Business number means Meta bills you directly, at its own rate, with nothing passing through FormAlert.
Starter's monthly wallet top-up.
₹100 is added each billing cycle — covers booking confirmations and review requests for up to 200 visits. Happens automatically; top up any time if you need more.
₹0.25 per message, no markup.
Confirmation + review request = ₹0.50 per visit on Starter. Fully covered by the included ₹100 monthly wallet for most practice volumes.
Business: no wallet, Meta bills you.
Because messages go out from your own WhatsApp Business number, Meta charges your practice directly — about ₹0.10 per template message, its own rate, not FormAlert's. No monthly credit to track.
Business doesn't use this wallet. Confirmation, both follow-up reminders, and the review request are billed straight to your practice by Meta, at Meta's own per-template rate.
No surprises. Here's exactly what you get on each plan.
Prices in INR. GST applicable.
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