FormAlert Pricing — ₹1,999/month or ₹17,999/year
FormAlert is an appointment booking system for private clinics in India — doctors, dentists, physiotherapists and other healthcare professionals. It handles online bookings, walk-ins, phone and WhatsApp appointments in one queue, sends WhatsApp confirmations and reminders, and requests a Google review after each visit. Phone and walk-in patients are entered by clinic staff; online bookings arrive on their own. There is one plan: ₹1,999 a month, or ₹17,999 a year — ₹1,500 a month, saving ₹5,989. It includes the booking page and its QR code, custom questions on the booking form with photo and document upload, 24-hour and 2-hour reminders, a Google review request after every completed visit, a WhatsApp Business API number in the clinic's own name, as many doctors as the clinic has with a calendar each, logins for those doctors and front-desk staff, a waiting-room queue display, a patient portal, WhatsApp booking flows, two-way patient chat, and patients rescheduling or cancelling themselves inside WhatsApp. Nothing is priced per booking and there is no per-doctor fee. The 14-day free trial takes no credit card and includes 50 credits.
Two numbers, in that order. During the 14-day free trial every message goes out from FormAlert's shared WhatsApp number, so a clinic can watch the whole thing work on real patients without registering anything with Meta first; those sends are metered at ₹1 each against the 50 free credits. The clinic can connect its own — during the trial or after subscribing — WhatsApp Business number through Meta's Embedded Signup inside FormAlert — and a clinic already running the WhatsApp Business app can link the number it already uses, bringing its contacts and chat history across, rather than starting a new one. From then on every message carries the clinic's own name and Meta bills the clinic directly at its own per-template rate, around ₹0.10 for a utility template, with no FormAlert markup. The WhatsApp Business API account is created inside the clinic's own Meta business portfolio, not FormAlert's, so a clinic that leaves keeps the number and the account. A brand new number waits on Meta's business verification, usually about a week; a linked WhatsApp Business app number is usually same-day. Until it is live, messages keep going from FormAlert's number at ₹1 each against the 2,000 credits every billing cycle includes.
₹1,999 a month, cancellable any month, or ₹17,999 paid once for twelve months — ₹1,500 a month, ₹5,989 less than paying monthly, and the price is locked for the year. It is the only choice at checkout, and you can move between the two cycles later from the dashboard.
One flat price for a clinic that runs without the phone — bookings, reminders, after-hours replies and review requests. No setup fee, no per-booking, per-patient or per-doctor charges, and no markup on your WhatsApp messages: Meta bills you directly. Try it free for 14 days, 50 credits included, no card.
Every appointment lands in one list — online, walk-in, phone and WhatsApp — and the confirmation, the reminders 24 hours and 2 hours before, and the review request after all go out on their own. Nothing there is held back or priced separately. ₹1,999 a month, or ₹17,999 for the year, buys all of it: a WhatsApp number in your clinic's own name — Meta bills you for those messages directly, at its own rate — as many doctors as you have with a calendar each, a login each for them and your front desk, the waiting-room display, the patient portal, and patients rescheduling themselves inside WhatsApp.
One thing to know first. Your staff types in the phone and walk-in patients. FormAlert does not answer your phone. It takes away the work that came after the call.
One plan. ₹1,999 a month, or ₹17,999 a year — ₹1,500 a month, ₹5,989 less than paying monthly. It is the whole product: the booking page and its QR code, custom intake questions with photo and document upload, the new-booking alert, the booking confirmation, the 24-hour and 2-hour reminders, the Google review request after every completed visit, Razorpay payments and Google Meet consultations. As many doctors as you have, each with a calendar; logins for your doctors and your front desk; the waiting-room queue display and the patient portal; two-way patient chat, booking inside a WhatsApp chat, an AI booking assistant that answers after hours, and patients rescheduling or cancelling themselves. Unlimited patients and appointments. No setup fee, and nothing priced per booking.
Your own number, in your own name. During the 14-day trial messages go out from FormAlert's shared WhatsApp number by default, so you can watch the whole thing work on real patients without registering anything with Meta first. To send from your clinic's own number, Meta first needs a verified business portfolio in your clinic's name — if you don't have one, you get a free Udyam certificate from udyamregistration.gov.in yourself, as a sole proprietorship, and we set the portfolio up from it. Once that is in place you connect your number through Meta's own signup inside FormAlert: either link the WhatsApp Business app you already run (the number and chats come with you) or we register a new API number against your portfolio. From then on every message goes out from your number, under your clinic's name, and Meta bills your clinic directly at its own rate with no markup from us. The AI booking assistant switches on when you subscribe.
Everything FormAlert does
Business
≈ ₹67/day · under ₹100/day, whatever the size of the practice
Your number, billed by Meta
Once your own number is live, Meta bills your clinic at its own rate — about ₹0.10 a utility message — with no FormAlert markup. Or ₹17,999 a year, which is ₹1,500 a month and saves ₹5,989.
Or ₹17,999/year — save 25%.
How it works for a solo doctor →·for a multi-doctor clinic →
Prices in INR. GST applicable. Your 14-day trial sends from FormAlert's WhatsApp number, or connect your own during the trial.
The moment you mark a visit complete, FormAlert sends the patient a WhatsApp message with a direct link to your Google review page. One tap and they're on your review form — while the experience is still fresh.
Most practices never ask. With FormAlert, every patient gets asked the moment you mark their visit complete. A private gynaecology clinic went from 42 to 87 Google reviews in 6 months without changing anything except turning this on.
During the trial — from FormAlert's number
Meta has to verify your own number before it can send, so trial requests go out on FormAlert's shared number. Patients tap through to your Google review form just the same.
Once you subscribe — from your practice's own number
Review requests go out from your practice's own WhatsApp Business number with custom templates. Patients see your practice's name, not FormAlert's.
The trial sends from FormAlert's number at ₹1 a message against a free allowance — enough to see whether patients actually leave reviews before you pay anything. When you subscribe you choose who bills you for the messages (the confirmation, two follow-up reminders, and the review request): connect your own WhatsApp number and Meta charges your practice directly at its own per-template rate, with no FormAlert markup and no wallet to track; or keep sending from FormAlert's number at ₹1 each, against the 2,000 credits every billing cycle includes, topped up from your dashboard whenever you need more.
You run your own desk, and you want the booking and the asking to happen without you.
You have more than one doctor and someone at the desk, and you want one list everybody works from. Same ₹1,999 a month, and the seats are already in it.
Then subscribe and use the booking page. The reminders, the review requests, the waiting-room display and the patient portal all come with it and are all optional — switch off what you do not want and it costs you nothing, because nothing here is priced per feature. Once your own WhatsApp number is live, Meta bills you only for the messages you actually send.
There is nothing cheaper to drop to, and that is deliberate. We sold a booking-only tier once, and the doctors who bought it kept arriving expecting the reminders that were not on it — which is why there is one plan now, with everything on it.
Most WhatsApp platforms sit between your clinic and Meta and resell you messages with their margin on top, so your bill goes up every time you talk to a patient. FormAlert never touches them. Your number is registered to your clinic, Meta bills you directly at its own rate, and our price is the same whether you send fifty messages a month or five thousand.
No markup, ever.
We do not resell you Meta's messages. There is no per-message margin on top of the plan price, and no minimum you have to send to keep it — the ₹1,999 is what FormAlert charges, in full. Before your own number is live, the ₹1 a message is the shared number's cost and the only thing on top of it.
No wallet, if you bring your own number.
Connect your own WhatsApp Business number and Meta charges your practice directly at its own rate — about ₹0.10 for a utility template, ₹0.78 if it classifies the message as marketing. Not FormAlert's rate, and no credit balance to track.
Or send from ours, at ₹1 a message.
Not every clinic wants to go through Meta's signup, so you do not have to. Keep sending from FormAlert's number and each message is ₹1, drawn from the 2,000 credits every billing cycle includes. Buy more from your dashboard whenever you need them.
The trial runs on free credits.
A trial sends from FormAlert's number, so you can watch the whole thing work before setting anything up with Meta — ₹1 a message against a free allowance. Enough to see whether patients actually leave reviews before you pay anything.
Nothing per booking, ever.
The plan price is flat. Unlimited patients, unlimited appointments, and no per-booking fee on either the monthly or the yearly price.
Cost per patient visit — during the trial
| Booking confirmation | ₹1 |
| Google review request on WhatsApp | ₹1 |
| Total per visit | ₹2 |
Once you subscribe, none of this applies. The confirmation, both follow-up reminders, and the review request are billed straight to your practice by Meta, at Meta's own per-template rate.
No surprises and nothing held back — there is one plan, and this is all of it. The only thing that changes over the life of an account is the WhatsApp number your messages leave from.
| Feature | BusinessMessages from your own number₹1,999/month · ₹17,999/year |
|---|---|
| Booking | |
| Online booking page and QR code | |
| Google Calendar sync | |
| Walk-ins added from dashboard | |
| Queue management dashboard | |
| No double-bookings | |
| Payments & consultations | |
| Razorpay — UPI / card / net banking | |
| WhatsApp Payments for online consultations | |
| Payment collected at time of booking | |
| Google Meet link auto-created | |
| WhatsApp messages | |
| WhatsApp number used | Your practice's own |
| Patient alert on booking | |
| Practitioner alert on new booking | |
| Google review request after every visit | |
| Follow-up reminder 24h before | |
| Follow-up reminder 2h before | |
| Appointment scheduling flows via WhatsApp | |
| Two-way patient WhatsApp chat | |
| Custom WhatsApp Business API | |
| Link your existing WhatsApp Business app number | |
| Messages billed via | Meta, direct |
| Cost per WhatsApp message | Meta's rate |
| Messages included | 2,000 a cycle, until your number is live |
| Request custom features | ₹500 one-time |
| Team & patients | |
| Patients and appointments | Unlimited |
| Custom questions on the booking form | |
| Patients upload photos and documents when booking | |
| Export patients and appointments to CSV | |
| Doctors on your booking page | As many as you have |
| People who can sign in | You, plus doctors and staff you invite |
| Queue & patient self-service | |
| Queue the staff works through | |
| Waiting-room queue display | |
| Patient can reschedule or cancel | |
| Patient portal — appointment history on the web | |
| Get started | Start your free trial |
Prices in INR. GST applicable. During your 14-day trial these messages go out from FormAlert's shared WhatsApp number unless you connect your own.
Here's exactly what happens if you sign up today.
Sign up for the 14-day free trial
No card needed. You're in your dashboard in a couple of minutes.
Send review requests with 50 free credits
Add a patient's name and phone number and send — that's the whole flow, one credit per request. No booking setup required to try this part.
See if it's worth it
Send a few and watch how many patients actually leave a review. That tells you what to expect before you've paid anything.
Subscribe when you're ready
Everything is already running from the first hour — there's nothing you have to set up to start. Separately, we walk you through connecting your own WhatsApp number and get your message templates approved with you.
Something not clear? Message me on WhatsApp and I'll answer.
₹1,999 a month, or ₹17,999 for a year — which works out at ₹1,500 a month and saves ₹5,989. There is one plan and it is the whole product: the booking page and its QR, custom intake questions, the new-booking alert, the booking confirmation, the 24h and 2h reminders, the Google review request after every visit, online payments, Google Meet consultations, as many doctors as you have with a calendar each, logins for your doctors and front desk, the waiting-room display, the patient portal, two-way patient chat and patients rescheduling themselves. Unlimited patients and appointments. Nothing is charged per booking.
No. 14 days free, then ₹1,999 a month. There is no permanently free tier, and we would rather say so here than have you find out on day fifteen. The Google review QR code maker and the Google profile check are free tools you can use without an account.
Then you pay ₹1,999 a month for a booking page, the confirmations, the 24h and 2h reminders, the review requests and your own WhatsApp number, and you simply never use the parts built for a team. Nothing is priced per doctor or per booking, so a solo practice pays the same as a six-doctor clinic and the bill does not move when you have a good month. If a second doctor or a receptionist arrives later, they are already included — you add them and nothing about the price changes.
You get everything else, and you can leave what you don't want switched off. There is no cheaper booking-only plan to drop to, and nothing you ignore costs you extra — once your own WhatsApp number is live, Meta bills you only for the messages you actually send.
No. There is no setup fee and nothing is priced per booking, per patient or per doctor. Once your own WhatsApp number is live, the only per-message cost is Meta's own fee — about ₹0.10 for an appointment message, billed to you by Meta directly, which is usually under ₹1 per appointment. If you take payments, Razorpay charges its own fee, about 2% per payment. FormAlert takes no cut of either.
Yes. Razorpay needs a website with three pages visible to patients: a refund policy, terms and conditions, and a privacy policy. If you don't have those, you use FormAlert's hosted pages, which satisfy Razorpay's requirements. You sign up to Razorpay yourself, paste your API key and secret into FormAlert, and start accepting UPI, cards and netbanking from WhatsApp and online. Razorpay also does a short app review before activating payments; we hand them demo credentials so they can verify the booking page end to end.
Yes. Most of our clinics are solo doctors or small clinics, many running their own desk. It works the same for multi-doctor clinics: as many doctors as you have, each with their own calendar, at the same price.
Yes, at no extra charge — it comes with the subscription, on your own WhatsApp number. The free trial does not include it, even if you connect your number during the trial. It answers patients at any hour, books slots from your real calendar, lets returning patients move or cancel, and hands anything else — a medical question, a complaint, a bill — to your staff. It does not run on the shared number the trial sends from.
The first 14 days are free, with no card. After that it is ₹1,999 a month or ₹17,999 a year. There is no free plan. But the Google review QR code maker and the Google profile check are free tools, and you do not need an account to use them.
Nothing is charged, because we never took a card. Your booking page stops taking new bookings. The WhatsApp messages stop. Your patient data stays, and you can export it. Subscribe when you are ready and everything starts again where it left off.
No. Meta verifies the business behind every WhatsApp Business API number, and it accepts a free MSME Udyam certificate from clinics that are not GST-registered — which is most small practices. It is issued from your Aadhaar and PAN, usually the same day, at udyamregistration.gov.in, and it costs nothing. If you are GST-registered, use that instead. And if your clinic's Meta business is already verified, you skip this entirely: we onboard the WhatsApp Business app you already run and you keep the number, the chats and the contacts.
The ₹1,999 and ₹17,999 are the plan prices. GST is added at checkout at the current rate. You see it on the bill before you pay. You can download your bills from the dashboard for your accountant.
From the dashboard. No phone call and no notice period. You keep access until the end of the time you paid for. Your patient list is yours, and you can export it any time.
No. Your staff types those in. We would rather tell you now than have you find out in week one. It is two taps: name, number, time. What FormAlert takes off your hands is everything after that. Checking for a clash. Calling back to confirm. The reminder. The review request.
It is the only choice there is to make. Monthly is ₹1,999 and you can stop any month. Yearly is ₹17,999 up front, which is ₹1,500 a month, saves ₹5,989, and locks the price for twelve months. You choose at checkout, after the trial, and you can move between them later from your dashboard.
Sign up and you are sending review requests in about 5 minutes — that part needs no booking setup. Getting your booking page live means finishing the setup wizard, which takes about 20 minutes. The one thing that is not instant is your own WhatsApp number, and how long it takes depends on one thing: whether your clinic's Meta business is already verified. If it is, we link the WhatsApp Business app number you already use and you send the same day, chat history and all. If it is not, you need an MSME Udyam certificate — free, Aadhaar and PAN, usually issued the same day at udyamregistration.gov.in — and Meta's verification on top of that takes two to three days, because we file it for you as an official Meta Tech Provider rather than leaving you to queue. A GST certificate works instead if you have one. Connecting is a single Meta popup in your settings, but hardly any doctor has done that before, so I go through it with you on a call. Trial messages go from FormAlert's number meanwhile, so nothing waits on it.
Yes. Marking a visit complete sends a WhatsApp review request — from your own number once it is connected, and from FormAlert's shared number during the trial. One tap takes the patient straight to your Google review form. One private gynaecology clinic went from 42 to 79 reviews in ninety days this way — see the case study.
Your own, as soon as you connect it. During the 14-day trial messages go out from FormAlert's shared WhatsApp number by default, so you can watch the whole thing work on real patients without registering anything with Meta first — or you can connect your clinic's own WhatsApp Business number during the trial, through Meta's own signup inside FormAlert — and if you already run the WhatsApp Business app on that number, we link the number you already use and your chats come with you. From then on every message a patient gets carries your clinic's name, not ours, and Meta bills you for those messages directly at its own rate with no markup from us. Two-way chat and booking inside a WhatsApp chat both start working at the same moment, because they need a number of your own. The AI booking assistant comes with the subscription.
It is a WhatsApp Business API account set up for your clinic alone, inside a Meta business portfolio in your clinic's name. You get your own WhatsApp number, so every message shows your clinic name and not ours, and Meta bills you directly for the messages at its own rate — we add nothing on top. Meta does verify the business behind the number, and if your clinic is not registered yet that is one free document: an MSME Udyam certificate, registered as a sole proprietorship, issued from your Aadhaar and PAN, usually the same day at udyamregistration.gov.in. No GST number or certificate of incorporation is needed. Then you complete the registration inside FormAlert, which sets up the business portfolio in your name. If your Meta business is already verified there is nothing to do first at all — we onboard the WhatsApp Business app you already run and you keep the number and the chats. During the trial, and while Meta is still verifying, messages go from FormAlert's shared number instead.
It follows the number you send from. Once your own number is live, Meta bills your clinic directly at its own rate — about ₹0.10 for a utility template and ₹0.78 if Meta classifies the message as marketing — and the FormAlert wallet sits unused. Sending from FormAlert's shared number costs ₹1 a message, drawn from the credits your subscription includes: 2,000 a cycle, which is there to cover the days between subscribing and Meta finishing verification. More is available from your dashboard. The trial sends from FormAlert's number on a free allowance of 50 credits; if credits run out, booking and the dashboard keep working while only outbound WhatsApp pauses.
A patient can reply to ask a question or change their time. Your staff sees it in the dashboard and can answer. You can also message patients any time. It is a real conversation, not a one-way alert.
Yes. Subscribed practices can request custom features or workflow changes — I set them up for a one-time ₹500 fee per feature, added to your dashboard.
Yes — 14 days free, no card. It is a full preview, reminders included, and it sends from FormAlert's number so nothing waits on Meta. If you decide to continue, you subscribe after the trial and pick monthly or yearly at checkout — that is the only choice there is.
Yes, any time, from your dashboard. All patient and appointment data carries over, and your WhatsApp number is untouched by the switch. The current subscription is cancelled and the new one starts when you switch.
No. Unlimited patients and unlimited appointments.
14 days free, no card, cancel from the dashboard. Sign up and you're live on your clinic today — the booking page, the confirmations and the review requests all work from the first hour. See how it works if you'd rather follow the whole sequence through first, and we'll set up your own WhatsApp number and the reminders with you on the call.
In short
FormAlert is a scheduling system for clinics in India that run on WhatsApp, built for doctors in independent private practice and small clinics. It runs the appointment side of a practice — online, QR code and WhatsApp booking, walk-ins and phone bookings in the same queue, automated WhatsApp reminders and Google review requests — so that patients get booked, reminded and asked for a review without anyone at the clinic typing a message, and the clinic's Google rating reflects the care it gives. FormAlert is an official Meta Tech Provider, which is what lets it create a WhatsApp Business API account in the clinic's own name rather than renting the clinic space on somebody else's. Patients book from a web page, by scanning a QR code at the clinic, or by messaging the clinic on WhatsApp, and the booking form can carry whatever questions the practice wants to ask, with photos and documents attached. The clinic confirms the appointment and marks the visit complete; FormAlert sends the confirmation, reminds the patient 24 hours and 2 hours before the visit, and asks for a Google review afterwards. Once the clinic's own WhatsApp number is connected, an AI booking assistant, included with the subscription, answers patients at any hour, books from the clinic's real calendar, and hands anything else to the clinic's staff. There is one plan, at ₹1,999/month or ₹17,999/year — the yearly price works out at ₹1,500 a month and saves ₹5,989 — and everything is on it: all of those messages, the clinic's own WhatsApp Business API number and templates, which Meta then bills the clinic for directly with no FormAlert markup, as many doctors as the clinic has with a calendar each, a login each for them and the front desk, a waiting-room queue display, a patient portal, and patients rescheduling or cancelling themselves inside WhatsApp. There is no setup fee, and nothing is priced per doctor, per seat or per booking. The WhatsApp number a clinic sends from changes once: during the 14-day free trial, which takes no card and includes 50 credits, messages go from FormAlert's shared WhatsApp number at ₹1 a message against that allowance, and the clinic can connect its own number, during the trial or after subscribing, through Meta's Embedded Signup inside FormAlert — a clinic already using the WhatsApp Business app can link the number it already runs, bringing its chats across — after which every message carries the clinic's own name. Meta verifies the business behind that number; a clinic whose Meta business is already verified connects the same day, and one that is not registered yet uses a free MSME Udyam certificate, issued from Aadhaar and PAN and usually the same day at udyamregistration.gov.in, or a GST certificate if it has one. FormAlert files that verification and the message templates with Meta on the clinic's behalf. Because that WhatsApp account is created inside the clinic's own Meta business portfolio, a clinic that stops paying FormAlert keeps the number and the account and can use them with any other software.
Nothing to wait on to get going. Patients call, message on WhatsApp, or book online — you get the alert, they get the confirmation, and a Google review request goes out after every visit. Trial messages send from FormAlert's verified number while Meta verifies your own, so you are live the same day either way. A practice you run yourself pays the same as a clinic with six doctors, and gets the same thing.
You're not running a front desk team or an IT department. All of it runs from your own phone, and the one piece that needs registering — your own WhatsApp number — we set up with you on a call.
During the trial, review requests and confirmations send from FormAlert's own verified WhatsApp number — nothing to register, nothing to get approved. Live the same day, while Meta verifies your own number in the background.
Patients book online through your link or QR code. Calls and walk-ins you add yourself, straight into the same dashboard — nothing double-booked.
Registration, a clinic alert when someone books, a patient confirmation, and a review request after the visit. Nothing else to configure.
Asking a patient for a review face-to-face is one more thing on a list that's already too long. So it doesn't happen — and the clinic down the road with two hundred reviews keeps outranking yours, care aside.
The same action you'd take anyway, whether the patient booked online, called, or walked in.
A WhatsApp message goes to the patient with a direct link to your Google review page. You never bring it up.
Every completed visit is the next request — a steady trickle, not a one-off campaign you have to remember to run.
Reviews are one of the strongest signals behind who ranks first locally. More of them, sent consistently, is what moves it.
₹1,999/month, whatever the size of the practice. Set up by you, sending review requests in about five minutes.
Or ₹17,999 a year · 14-day free trial, no credit card
Built for a clinic owner running more than one doctor. Patients call, WhatsApp, or book straight through your clinic's own WhatsApp Business number; every provider gets a separate schedule; and 24h/2h reminders mean more completed visits — not just fewer no-shows.
The same plan scales to a clinic owner running several providers. Every doctor gets their own schedule, but it's all managed — and all ranking — from the same clinic Google profile, at no extra cost per doctor.
Each provider has their own calendar under one clinic account — patients book with a specific doctor, and nothing overlaps.
Patients can book an appointment inside a WhatsApp conversation on your clinic's own number — a second way in that costs you nothing extra.
Front-desk staff add walk-ins and phone bookings for any provider from the same dashboard — one queue for the whole clinic.
A no-show is a review you didn't get. 24-hour and 2-hour WhatsApp reminders, sent from your clinic's own number, exist to keep visits from falling off the calendar — every completed visit is the next review request.
All messages — booking, reminders, review requests — show your clinic's name, not FormAlert's.
Patients can book directly inside a WhatsApp chat with your clinic, no separate app or link required.
Sent automatically before every visit, across every doctor's schedule. Fewer no-shows, more completed visits.
An automatic WhatsApp request from your own number, with every completed visit behind it.
₹1,999/month on Business, or ₹17,999 a year — the same price however many doctors you run. Your clinic's own WhatsApp Business number, set up with you: we go through Meta's signup together on a call, and after that the number and the account belong to your practice, with Meta billing you for messages directly and no markup from us.
₹1,500 a month · set up with you personally on a call
Review-automation tools sell at around what we charge. What you get for it is the review request: the message after the visit, and the Google link. That is one of four things FormAlert does, and it is the last one in the sequence.
For ₹1,999 you also get the booking page and its QR code, the confirmation, the new-booking alert and the 24-hour and 2-hour reminders — which is what makes the review request fire at all, because it fires off a visit the system already knows happened. Pay yearly and you are at ₹1,500 a month effective, under what a reviews-only tool charges, for the whole front desk rather than the end of it.
And your bill does not go up because you had a good month. No per-booking fee, no per-doctor fee, no markup on WhatsApp messages — once your own number is live, Meta bills your clinic directly at its own rate and we add nothing, which most providers cannot say.