FormAlert is an online appointment booking system for private clinics in India. Patients book from a booking link, Instagram bio, Google Business profile, or QR code. The doctor receives a WhatsApp and email alert. The patient gets a WhatsApp and email confirmation. Reminders go out before the visit on the Business plan. On Business, a feedback request for a Google review is sent automatically after the visit. Two plans: Starter with a 14-day free trial, and Business with personal setup by the founder.
Online booking page. QR code for walk-in patients. WhatsApp and email alert to doctor on every new booking. WhatsApp and email confirmation to patient with UPI payment link. Unlimited appointments. Patient CRM. Single doctor. ₹200 WhatsApp wallet. Priority support. 14-day free trial. No credit card required. No payment gateway needed — patients receive a UPI link and pay manually; you confirm once payment is received.
Everything in Starter plus custom WhatsApp Business API so all messages are sent from your clinic number, WhatsApp reminders 24 hours and 2 hours before each appointment, AI replies to patient leads, feedback request for Google reviews after every visit, roles for admin and staff, ₹500 WhatsApp wallet, dedicated account manager, and personal account setup by the FormAlert founder. Schedule a demo to get started.
Starter is for solo doctors. Business is for clinics and hospitals.
Both plans include unlimited patients, online booking, automatic WhatsApp reminders, Razorpay payments, and Google review requests.
WhatsApp charges for every message sent. FormAlert passes that cost to you at the real rate — with no markup. Each message costs ₹0.25. Your monthly plan includes free wallet credit to cover most of your messages.
Starter adds ₹200 to your wallet every month. Business adds ₹500. This happens automatically. You don't need to do anything.
When FormAlert sends a confirmation, reminder, or review request to a patient — that is one message. It costs ₹0.25 from your wallet. 800 messages costs ₹200.
If your wallet runs out, add money from your dashboard. ₹1 gives you ₹1 of credit. No markup. Booking and the dashboard keep working even if your wallet is empty — only WhatsApp messages pause.
Example: what your wallet covers
| Message type | Cost | Per patient |
|---|---|---|
| Booking confirmation | ₹0.25 | ₹0.25 |
| Reminder 24h before | ₹0.25 | ₹0.25 |
| Reminder 2h before | ₹0.25 | ₹0.25 |
| Review request | ₹0.25 | ₹0.25 |
| Total per patient visit | ₹1.00 |
Starter wallet (₹200/mo) covers ~200 patients. Business wallet (₹500/mo) covers ~500 patients.
For solo doctors in private practice
💬 ₹200 WhatsApp wallet included every month
Each WhatsApp message costs ₹0.25. Top up anytime if you need more.
14-day free trial · no credit card
For clinics and hospitals
💬 ₹500 WhatsApp wallet included every month
Each WhatsApp message costs ₹0.25. Top up anytime if you need more.
We set it up for you — just sign in
Prices in INR. GST applicable. Top up your WhatsApp wallet anytime at a 1:1 ratio.
See exactly what is in each plan.
On the Business plan, your messages come from your own WhatsApp number. Patients can reply to them. Your staff sees the reply and can answer from the dashboard. It is a real two-way conversation.
On Starter, messages come from a shared FormAlert number. On Business, they come from your clinic's own number. Patients see your name. They know who is messaging them.
A patient might want to ask if they need to bring a report. On Business, they just reply to your WhatsApp message. Your staff sees it and replies from the dashboard. No phone call needed.
Review requests sent from your own WhatsApp number get more responses. Patients are more likely to open a message from a name they recognise.
Still not sure? Use the chat button at the bottom-right to reach us on WhatsApp.
Starter is for a solo doctor in private practice. You get a booking page, automatic reminders, and Razorpay payments. Business is for clinics and hospitals. You get all of Starter, plus multiple doctors, your own WhatsApp number, two-way chat, a patient portal, and custom branding. We also set up Business for you personally.
Every WhatsApp message costs ₹0.25. Your plan includes a wallet with free credit every month — ₹200 on Starter, ₹500 on Business. When a patient books, they get a confirmation message. That costs ₹0.25 from your wallet. Reminders cost the same. If your wallet runs out, bookings and the dashboard keep working — only WhatsApp messages pause until you top up.
You can top up your wallet anytime from your dashboard. You add ₹1 and get ₹1 of credit. There is no markup. You only pay for the messages you send.
On the Business plan, patients can reply to your WhatsApp messages. If a patient has a question, they type a reply. Your staff sees it and replies from the dashboard. It is a real chat — not just a one-way notification. This is not available on Starter.
On Business, patients get their own login page. They can reschedule their appointment, cancel it, or upload documents. They do all of this without calling your clinic. Only available on Business.
On Starter, your page is at formalert.in/book/your-clinic. On Business, it is at yourname.formalert.in — your own address, with your clinic name and branding on every page patients see.
Yes. Starter comes with a 14-day free trial. No credit card needed. You only pay after the trial if you choose to continue.
No. Both plans include unlimited patients and unlimited appointments. You pay one flat monthly fee.
You schedule a demo call. After that, we set up your account for you — your schedule, services, WhatsApp number, branding, and domain. You just sign in and start. No technical work on your end.
Yes. Contact us any time. We will move you to Business. All your data stays the same.
Right now, a patient might be trying to book with you. Start free for 14 days. No credit card needed.