I built this because of a one-star review that wasn't fair.

I built FormAlert after watching my mother's gynaecology clinic in Assam get a one-star review it didn't deserve. A patient had called, been told to come in, then waited over an hour because my mother was in an emergency operation. After an hour they left — and left a one-star review.

There was no way for the clinic to tell that patient the doctor was delayed. No way for the patient to see the queue before making the trip. That's why FormAlert has a live queue — practitioners can pause it when they're with a patient, and patients can check the wait time from their phone before they arrive.

I built it for her clinic first, and everything in it is there because she asked for it — in that order. The one queue, because the notebook and the phone and the WhatsApp thread never agreed. The confirmations, because nobody had time to send them. The review request last, because by then the visits were actually getting recorded properly.

I still run FormAlert alone. No sales team, no account manager reading from a script. If you message me, you're talking to the person who wrote the code. If your appointments are spread across a notebook, a phone and a WhatsApp thread and you want them in one place, message me on WhatsApp. I'll tell you straight if FormAlert isn't the right fit.