A clinic we know lost a patient's trust over something that had nothing to do with the care they gave — the doctor was in an emergency, and there was no way to tell the patient what was happening. FormAlert exists so that never happens again.
New patients pick the clinic with more reviews. Getting those reviews depends on things most clinics let slip — asking at the right moment, every time, without fail.
Happy patient walks out after a visit. You meant to ask for a Google review. The moment passes. It never happens.
New patients search Google. Your practice has 38 reviews. The one down the road has 200. They call them instead.
Patients book on WhatsApp at 9pm. You see it at 7am. The slot is already double-booked.
Patient forgets the appointment. Slot sits empty, and a visit that never happened is a review that never gets asked for.
Patient needs a follow-up visit. No one books it before they leave. That's one more completed visit — and one more review — you don't get.
Phone rings mid-consultation. You ignore it. The patient calls back. The slot goes to someone else.
FormAlert is for solo practitioners and small clinics — GPs, gynaecologists, dermatologists, orthopaedic surgeons, dentists, physiotherapists, psychologists, and any practitioner running their own practice in India.
Not for hospitals or clinic chains. FormAlert is a booking and patient-communication system. No EMR, no billing modules. Just booking, WhatsApp automation, and the review requests that grow your Google ranking.
Starter at ₹999/month: a booking link, manual entry for walk-ins and phone calls, WhatsApp confirmations, Google review requests, and online consultations with Razorpay. Business at ₹1,999/month: everything in Starter, plus your own WhatsApp Business number, patients can book straight from a WhatsApp chat, and automatic follow-up reminders 24h and 2h before every appointment. Both plans start with a 14-day free trial, no credit card required.

I built FormAlert after watching my mother's gynaecology clinic in Assam get a one-star review it didn't deserve. A patient had called, been told to come in, then waited over an hour because my mother was in an emergency operation. After an hour they left — and left a one-star review.
There was no way for the clinic to tell that patient the doctor was delayed. No way for the patient to see the queue before making the trip. That's why FormAlert has a live queue — practitioners can pause it when they're with a patient, and patients can check the wait time from their phone before they arrive.
FormAlert started as a fix to that specific problem. It grew into a system for ranking higher on Google — every finished visit becomes a review request, automatically, on WhatsApp. Straightforward to set up, and priced for a solo practice, not a hospital.
14-day free trial. Full access. No credit card required. Cancel any time.