How FormAlert Works
What happens after an appointment goes in
One appointment, start to finish — however it arrived. Online bookings land in the queue on their own; phone and walk-in patients are typed in by your staff. Everything after that runs whether anyone remembers it or not.
The full sequence
Eight steps. One system. Zero manual follow-up.
1
Patient books an appointment
By phone, on WhatsApp, or online through your booking link or QR code — or added by staff for a walk-in. Every channel lands on the same calendar.
Embed booking on your site →2
Patient gets a registration message, you get an alert
The moment a booking request comes in, the patient gets a registration message and you get a WhatsApp notification — name, date, time, and reason for visit. No missed bookings because a message got buried somewhere.
3
Business confirms with one tap
Approve or reject right from WhatsApp. No dashboard login required to keep the flow moving.
See confirmation messages →4
Patient receives confirmation
The instant proof the booking is real — date, time, location or Meet link, and a contact number. Patients see this and start trusting the clinic, which is the first no-show deterrent, well before any reminder.
5
24-hour reminder sent automaticallyBusiness plan
The evening before the visit, a WhatsApp reminder goes out — giving the patient time to reschedule if something's come up, instead of just not showing.
See WhatsApp reminders →6
2-hour reminder sent automaticallyBusiness plan
The final nudge, a couple of hours before the visit — catches the patients who genuinely just forgot it was today.
7
Consultation happensBusiness plan
Patients see their token on the waiting-room queue display while they wait — no more confusion at the front desk, no one wondering how much longer.
See queue management →8
Complete it, or bring them back
Mark the visit complete and a Google review request goes out on WhatsApp — while the visit is still fresh. Need to see the patient again? Schedule the follow-up instead, and FormAlert reminds them 24 hours and 2 hours before, so a six-month check-up doesn't turn into revenue you never collected.
See review automation →See it running on your clinic.
14-day free trial, no credit card needed. Live in 20 minutes.
Start free — 14 days →Why the full sequence matters, not just one piece
Single-purpose tools break the chain. FormAlert doesn't.
A booking widget alone doesn't remind anyone. A reminder tool alone doesn't know when a visit is complete. A QR code alone doesn't fire the moment the consultation ends. Stitching separate tools together means someone has to manually bridge every gap — and gaps are where no-shows and missed reviews happen.
One calendar, not three
Booking, reminders, and the review request all reference the same appointment record — nothing to keep in sync manually.
Each step triggers the next
A confirmed booking schedules the reminders. A completed visit triggers the review request. No step waits on someone remembering to kick it off.
Set up once, runs forever
The chain doesn't need re-triggering per patient — connect your calendar once and every future booking runs the same sequence automatically.
See it in a real clinic
Aries OB-GYN Clinic ran this exact sequence
Confirmations, reminders, and review requests running automatically took Dr. Madhumita Mazumdar's clinic from 42 to 79 Google reviews in 3 months, with no-shows dropping noticeably along the way. Read the case study →
What to do next
Try it, then decide
Here's exactly what happens if you sign up today.
1
Sign up for the 14-day free trial
No card needed. You're in your dashboard in a couple of minutes.
2
Send review requests with 25 free credits
Add a patient's name and phone number and send — that's the whole flow, one credit per request. No booking setup required to try this part.
3
See if it's worth it
Send a few and watch how many patients actually leave a review. That tells you what to expect before you've paid anything.
4
Subscribe when you're ready
On Starter, everything is already running — there's nothing left to set up. On Business, we walk you through connecting your own WhatsApp number and get your message templates approved with you.
See it running on your clinic.
Get started free — 14 days, no credit card. Connect your calendar and the whole sequence goes live.
In short
FormAlert is a clinic management system for doctors in independent private practice and small clinics in India. It runs the appointment side of a practice — online, QR code and WhatsApp booking, walk-ins and phone bookings in the same queue, automated WhatsApp reminders and Google review requests — so that a practice can fill its book and build its local presence without anyone typing a message. Patients book from a web page, by scanning a QR code at the clinic, or by messaging the clinic on WhatsApp. The clinic confirms the appointment and marks the visit complete; FormAlert sends the confirmation, reminds the patient before the visit, and asks for a Google review afterwards. Starter is ₹999/month, carries one doctor and one login, and sends every message from FormAlert's shared WhatsApp number, at ₹1 a message against an included ₹500 monthly wallet. Business is ₹1,999/month and adds 24-hour and 2-hour reminders, more than one doctor with a login each for them and the front desk, and the clinic's own WhatsApp Business API number and templates, which FormAlert sets up with the clinic. Starter has a 14-day free trial with no card; Business is set up with the clinic on a demo call.