Patients book and pay through Razorpay — no UPI ID sharing, no screenshots to check, no chasing payments. A Google Meet link goes to them the moment payment clears. You show up and consult.
Most practitioners do online consultations over WhatsApp. The coordination looks simple — it isn't. Every consultation turns into a manual payment chase before you've even opened your notes.
Razorpay handles collection. FormAlert handles the booking and the meeting link. You handle the consultation.
Watch the demo →FormAlert is your telehealth point of sale. The moment Razorpay confirms the payment, the rest is automatic.
Not sure about the payment setup? Read how to collect payment for online consultations in India →
Your online consultation slots are set separately from your in-person hours. Patients only see available times — no overbooking, no "let me check and get back to you".
Patient picks a time and pays — via Razorpay on Starter (UPI, card, net banking), or via Razorpay or WhatsApp Payments on Business. The slot is only confirmed after payment. No unpaid no-shows for online consultations.
You set the fee. You can charge differently for online vs in-person.The moment payment is confirmed, a unique Google Meet link is created for that appointment and sent to the patient via WhatsApp. They get a reminder with the link before the consultation.
Patients don't need a Google account. The link opens in any browser.At the scheduled time, your upcoming consultation shows in your dashboard. Click to join the Google Meet call directly. The patient's details — name, notes, appointment history — are right there on the same screen.
Think of FormAlert as the billing counter for your online practice. Just like a hospital has a payment desk before consultations, your booking link collects payment upfront — before the appointment is confirmed.
UPI, credit/debit card, net banking, wallets — Razorpay handles all of it. Patients pay the way they prefer. You get the money in your account.
Sharing your UPI ID means patients can pay any amount, any time, with no record. Razorpay creates a proper order with the exact amount set by you.
No screenshots. No manual checking. Razorpay's webhook tells FormAlert the moment payment is confirmed — the appointment is confirmed and the Meet link goes out.
Charge differently for online consultations vs in-person visits. Many practitioners charge more for specialist second opinions from other cities — you control the pricing.
Practitioners across specialities use FormAlert's online consultations for these common scenarios.
Post-surgery check-ins, lab report discussions, chronic condition reviews — patients don't need to travel for a 10-minute follow-up.
Patients from outside your city who want a specialist opinion before a procedure can reach you without a trip.
Established patients on long-term medication can renew their prescription in a quick video call rather than a half-day visit.
Triage new patients online before deciding if an in-person visit is needed. Saves time for both sides.
Booking the follow-up itself takes one click once the current visit is marked complete — FormAlert schedules it and sends the reminders. See how follow-up reminders work →
A unique Meet link is created for every online consultation. No Zoom account, no third-party booking, no manual link-sharing.
Starter: patients pay via Razorpay at booking. Business: patients can also pay via WhatsApp Payments — UPI within WhatsApp, no redirect. Slot isn't confirmed until payment is through.
Set specific hours for online consultations. In-person and online hours are managed independently.
The Meet link goes to the patient via WhatsApp at booking, and again in the reminder before the consultation.
Online consultation history sits alongside in-person visits in the patient's record. One view of the full relationship.
After you mark the consultation complete, a WhatsApp review request goes to the patient — same as any in-person visit.
Razorpay for payments. Automatic Meet links. WhatsApp reminders. All connected. Setup takes under 10 minutes.
Watch the demo →Set up your telehealth system once. Patients book and pay via Razorpay, get the Meet link automatically, and receive a reminder before the call. You open your dashboard and join. 14-day free trial, no credit card needed.