Online, walk-in, phone and WhatsApp, in one list, in the order the patients will actually be seen. The confirmation goes out when you confirm, the reminders follow, and the Google review request sends itself when you mark the visit complete.
One thing to know first: phone and walk-in patients are typed in by your staff — two taps, name, number, slot. FormAlert doesn't answer your phone. What it removes is everything that came after the call: the clash check, the call back to confirm, the reminder, the review request.
Two ways to get started
Pick how to go live —
Sign up, add your practice details, and share your booking link. You're live in 10 minutes. No IT team needed.
No credit card · cancel any time
Business runs on your practice's own WhatsApp Business API number, so we set it up with you. Book a 20-minute call — we walk you through the product, set up your account, and get you live.
Free · 20 minutes · WhatsApp or video
A patient books online. You get a WhatsApp alert — name, time, and service. Reply to approve or reject from your phone. Approve and the patient gets a confirmation with their token number.
Walk-ins and phone bookings are auto-confirmed. The patient gets a WhatsApp. If you collect payment upfront, the message has a Razorpay link.
Online bookings need your approval. Walk-ins and phone bookings are auto-confirmed. On Business, patients can message your practice's WhatsApp number after hours to book.
The night before, FormAlert sends a WhatsApp reminder. It includes the patient's name, time, and doctor.
Business plan only. Your practice's WhatsApp number sends the reminder.
Two hours before, a second reminder goes out. Patients who missed the first one get another chance. You make no calls.
Business plan only. A no-show is a review you didn't get — two reminders mean fewer of them.
Tap "Mark complete" and the patient gets a WhatsApp with a link to your Google review page.
Most practices don't ask for reviews — it feels awkward face-to-face. With FormAlert, every patient gets a review request. You mark the visit complete. That's it.
Included on both plans. On Starter, the message comes from FormAlert's number. On Business, it comes from your practice's own WhatsApp number.
Every appointment lands in your dashboard. You confirm online bookings. After each visit, tap one button to send the review request — or to schedule the patient's follow-up. On Business, reminders go out on their own.
Fills your Google profile
A review request when you mark a visit complete, plus online booking, walk-ins from the dashboard, and a WhatsApp confirmation on every visit — all sent from FormAlert's number.
Makes sure they turn up
Adds your own WhatsApp Business number, plus 24h/2h reminders on every visit and follow-up — a no-show is a review you didn't get.
Sign up for the 14-day free trial
No card needed. You're in your dashboard in a couple of minutes.
Send review requests with 50 free credits
Add a patient's name and phone number and send — that's the whole flow, one credit per request. No booking setup required to try this part.
See if it's worth it
Send a few and watch how many patients actually leave a review. That tells you what to expect before you've paid anything.
Subscribe when you're ready
On Starter, everything is already running — there's nothing left to set up. On Business, we set up your own WhatsApp number and message templates with you.