Collect consultation fees automatically at the time of booking. The slot is only confirmed when the payment clears. No manual verification, no unpaid ghosting.
Payment Verified
Appointment confirmed
Dr. Sharma · Today, 4:00 PM
Pay via Razorpay
Sending a WhatsApp message with your clinic's UPI ID, waiting for a screenshot, manually checking your bank app, and then manually confirming the slot. It's a complete waste of your staff's time.
When patients book a free online slot, they have zero financial commitment. If they get busy, they just don't show up. You lose the time slot and the revenue.
Connect your Razorpay account to Formalert in 2 minutes. Patients pay securely during the booking flow. The slot is automatically confirmed. The money goes directly to your bank.
You decide the rules for each specific service you offer. Set "Online Consultations" to Prepaid to require the ₹500 fee upfront before the booking confirms. Set "In-Clinic Follow-up" to Postpaid so patients can book instantly and pay at the reception desk.
Formalert does not touch your money. Transactions flow directly from the patient to your linked Razorpay account, settling directly into your bank.
Minimum
₹499/mo
Online Booking + WhatsApp Alerts (No Payments)
Starter
₹999/mo
Includes Razorpay Payment Collection
Business
₹1,499/mo
Includes Razorpay + Advanced AI Reminders
Related Features
No. Formalert never holds or touches your money. You connect your own Razorpay account. Razorpay will charge their standard transaction fee (usually around 2%), but Formalert takes 0%.
If you set a service to 'Prepaid', the appointment slot is not confirmed until the payment clears. If they abandon the payment screen, the slot remains open for other patients.
Yes. Payment rules are set at the 'Service' level. You can have a 'Walk-in Consultation' set to postpaid (free to book), and an 'Online Video Consultation' set to prepaid (requires ₹500 to book).
Because the money goes directly to your Razorpay account, you have full control. If a patient cancels legitimately, you simply log into your Razorpay dashboard and click refund. Formalert automatically updates the appointment status.
No. The Razorpay checkout screen allows them to pay instantly using their preferred UPI app (GPay, PhonePe, Paytm), debit/credit card, or netbanking. It is completely frictionless.
Razorpay integration is included on the Starter plan (₹999/mo). Try it completely free for 14 days and eliminate patient ghosting forever.