Most patients won't leave a review unless they're asked. And asking at the end of a consultation is awkward — so it never happens. FormAlert sends the ask by WhatsApp the moment you mark the visit complete. No awkward conversation. Works for walk-ins too.
The problem
Happy patients rarely leave reviews unless someone asks. Asking face-to-face is uncomfortable, so it doesn't happen. Unhappy patients, on the other hand, always find the time.
When you mark a visit complete in FormAlert, a review request goes to the patient by WhatsApp. No conversation needed. No relying on staff to remember. Every patient gets asked, every time.
"We went from 42 reviews to 79 in three months. Patients mention our smooth booking system all the time. I never had to ask a single patient for a review."
Hi Priya 👋 Thank you for visiting Aries Clinic today. If you have a moment, we'd love to hear about your experience. Your review helps other patients find us:
g.page/r/ariesclinic/review
Sent when staff mark the visit complete in the dashboard.
How it works
Works for booked appointments, walk-ins, and video consultations. No patient app. No extra steps per visit.
Paste your Google review page URL in your FormAlert settings once. It's used for every patient, every time.
After the consultation — walk-in or booked — staff click 'Mark complete' in the dashboard. That's the only action required.
Within minutes, the patient receives a WhatsApp message with a link that takes them directly to the 'Write a review' screen on Google. One tap.
Walk-in patients are added to the dashboard by staff when they arrive. When staff mark the visit complete, the review request goes out to them on WhatsApp — exactly the same as for online bookings. No manual steps, no patient app.
Pricing
Google review automation is not a premium feature at FormAlert. It's on both the Starter (₹999/month) and Business (₹1,999/month) plans from day one.
Also part of FormAlert
Reminders 24h and 2h before every confirmed appointment — from your clinic's own WhatsApp number. Business plan only.
Patients book, pay via Razorpay, and get a Google Meet link — automatically. See patients from anywhere in India.
42 → 79 Google reviews in 3 months, without asking a single patient face-to-face.