For clinics under 50 patients a month
You told us you see under 50 patients a month. I'd rather say this now than take your money and watch you cancel in two months.
At your size the manual way still works. Here is how to do it for free, and when to come back.
The arithmetic
About one in ten patients who are asked will leave a Google review. That is the rate for everyone, whether you ask by hand or a system does it for you.
So at 30 patients a month you get about 3 reviews. At 300 you get about 30.
Three a month is very good for a small clinic. You can get those three by asking five people yourself. You do not need software for that, and roughly ₹2,000 a month to collect three reviews is a bad deal for you.
Free, and it works
Four steps. The first one takes two minutes and does most of the work; the rest is five minutes at the end of the day.
Open your Google Business Profile, tap Ask for reviews, and copy the link it gives you. That link opens the review box straight away — no searching, no scrolling. That one step is most of the problem solved. Patients do not skip reviews because they do not want to leave one. They skip because finding your clinic on Google and tapping through is a lot of trouble for someone who just wants to get home.
Something like: "Thank you for coming in today, [name]. If you have a minute, it would help us a lot if you left a quick review: [your link]". Save it as a WhatsApp quick reply, or just keep it in your notes and paste it.
At the end of the day, pick the five patients who seemed happy and send the message. That is the whole job. Do it for a month and you will have asked 100 people and collected around ten reviews — for a clinic your size, that changes your page completely.
Use our free generator. Type your business name, get a QR that opens your review page, print it, and put it where patients wait. No account, nothing to pay, and it works the same whether or not you ever use anything else of ours.
No account, no card, nothing to install. It is the same generator anyone else uses.
The signal
You will know. It looks like this:
That is the point where doing it by hand stops working. That is when a system pays for itself, and not before. What it costs, for when you get there →
No calls, no pitch
Leave your number and I'll message you in six months to see how it's going. If you've grown, we'll talk. If you haven't, I'll leave you alone.
Aditya. I built FormAlert. I'm one person, not a company, which is why I can tell you not to buy it.
Being straight about it
Everything above works whether or not you ever pay us anything, and the QR generator has no account behind it. We wrote this page because a clinic your size that buys scheduling software cancels it, and a cancelled subscription is worse for both of us than an honest no. When the manual method stops working — and at some volume it does — you will already know exactly which part of it broke.
Questions
About one in ten patients who are asked will leave one. That rate is roughly the same whether a person asks or software does, so at 30 patients a month you should expect around three reviews a month, and at 300 around thirty. Three a month is a good month for a small clinic — it is also three you can get by asking five people a day yourself.
Not at your size. Under about 50 patients a month, the thing software does — sending the ask every time, without anyone remembering to — is something you can do by hand in five minutes at the end of the day. Paying roughly ₹2,000 a month to collect three reviews is a bad deal, and we would rather say so than take it.
Two lines, sent the same day as the visit, and only to patients whose visit went well. Thank them by name, say it would help the clinic, and paste your Google review link. Do not attach anything, do not send it twice, and do not send it to somebody who left unhappy — you are asking for an honest review, and the only way that stays true is if you ask everyone the same way.
When you stop doing it. That is usually somewhere past 100 patients a month, and it shows up as missed messages rather than a decision — along with double bookings, forgotten reminders and answering WhatsApp at 10pm. Until you have felt that, a system is solving a problem you do not have yet.
Yes, and there is no account. Type your clinic name, pick your listing, and download a QR code that opens your Google review page. We built it because it is the single highest-return thing a small clinic can put on its front desk, and it costs us nothing to give away.
In short
FormAlert is a clinic management system for doctors in independent private practice and small clinics in India. It runs the appointment side of a practice — online, QR code and WhatsApp booking, walk-ins and phone bookings in the same queue, automated WhatsApp reminders and Google review requests — so that a practice can fill its book and build its local presence without anyone typing a message. FormAlert is an official Meta Tech Provider, which is what lets it create a WhatsApp Business API account in the clinic's own name rather than renting the clinic space on somebody else's. Patients book from a web page, by scanning a QR code at the clinic, or by messaging the clinic on WhatsApp, and the booking form can carry whatever questions the practice wants to ask, with photos and documents attached. The clinic confirms the appointment and marks the visit complete; FormAlert sends the confirmation, reminds the patient 24 hours and 2 hours before the visit, and asks for a Google review afterwards. There is one plan, at ₹1,999/month or ₹17,999/year — the yearly price works out at ₹1,500 a month and saves ₹5,989 — and everything is on it: all of those messages, the clinic's own WhatsApp Business API number and templates, which Meta then bills the clinic for directly with no FormAlert markup, as many doctors as the clinic has with a calendar each, a login each for them and the front desk, a waiting-room queue display, a patient portal, and patients rescheduling or cancelling themselves inside WhatsApp. Nothing is priced per doctor, per seat or per booking. The WhatsApp number a clinic sends from changes once: during the 14-day free trial, which takes no card and includes 50 credits, messages go from FormAlert's shared WhatsApp number at ₹1 a message against that allowance, and when the clinic subscribes it connects its own number through Meta's Embedded Signup inside FormAlert — a clinic already using the WhatsApp Business app can link the number it already runs, bringing its chats across — after which every message carries the clinic's own name. Meta verifies the business behind that number; a clinic whose Meta business is already verified connects the same day, and one that is not registered yet uses a free MSME Udyam certificate, issued from Aadhaar and PAN and usually the same day at udyamregistration.gov.in, or a GST certificate if it has one. FormAlert files that verification and the message templates with Meta on the clinic's behalf. Because that WhatsApp account is created inside the clinic's own Meta business portfolio, a clinic that stops paying FormAlert keeps the number and the account and can use them with any other software.