Scheduling and queue management for private clinics
Automate patient intake, reminders and review requests for your clinic
Patients book on WhatsApp, from one link or by scanning a QR code at your clinic, and fill in your intake questions themselves. They get a confirmation, reminders 24 hours and 2 hours before, and a Google review request after their visit. Every appointment joins one queue with a token and wait time, so nothing gets double-booked.
- 14-day free trial
- No credit card
- Booking page live in about 20 minutes
Watch · 75 seconds
How FormAlert schedules every patient of your clinic
The patient who messages at 10 pm, the one who walks in without booking, the one who forgot their appointment: each one gets booked, reminded and seen in order, over WhatsApp.
The problem in a busy clinic
Scheduling that waits for a free minute
Replies, bookings, confirmations and reminders happen when someone at the desk has a spare minute. During OPD, nobody does.
01
Booking messages wait for a reply
Patients message to book during OPD and after hours. By the time someone replies, many have booked with the clinic that answered first.
02
The paper register double-books and loses slots
Bookings over the phone go into a logbook or someone's head. Entries get lost, two patients get the same 4 pm, and empty slots stay empty.
03
Booked patients don't turn up
Nobody has time to call every patient the day before. One no-show a day at ₹500 is ₹15,000 a month.
Scheduling shouldn't depend on you being free. FormAlert books, confirms and reminds patients on your clinic's WhatsApp on its own, so your staff can look after the patient in front of them.
From first message to Google review
Patients book, get reminded and turn up. Nobody at your desk types a word.
Five moments in every visit, all handled on your clinic's WhatsApp.
They reach out
Every booking message answered, even at 11 pm
Patients message your clinic's WhatsApp and get a reply in seconds: open slots, fees, timings and directions. With the subscription, the assistant books, moves and cancels appointments on its own, day or night. Anything else goes to your staff, with the patient's history beside the chat.
- Books, moves and cancels appointments in the chat
- Never gives medical advice
- Hands everything else to your staff
They book
A live slot, booked on WhatsApp, a link or a QR code
Patients pick an open slot inside the chat, or from one booking link on Google, your website or Instagram. Print the QR code for your signage, and patients scan it at the clinic, book and fill in your intake questions themselves. Nobody at the desk types a thing.
- Patients complete their own intake
- A QR code for your clinic's signage
- Live availability: a booked slot disappears for everyone else
Your clinic
Scan to book your visit
Pick a time and fill in your details. No waiting at the desk.
Try it: this QR code opens a real FormAlert booking page.
Before the visit
A confirmation and two reminders, sent on their own
Patients get a confirmation the moment they book, then a reminder 24 hours and 2 hours before. If plans change, they reschedule inside the chat instead of not turning up.
- 24-hour and 2-hour WhatsApp reminders
- Patients reschedule inside the chat
- Fewer empty slots at your clinic
At the clinic
A token and their expected wait
Every patient gets a token and sees their expected wait on their phone. A TV queue screen in your waiting room shows the token being seen, so fewer patients crowd the desk asking "how long more?"
- A token for every patient
- Expected wait, live on their phone
- TV queue screen for the waiting room
After the visit
A thank-you and a Google review request
When you mark a visit complete, your WhatsApp sends the patient a thank-you with your Google review link. Every patient gets the same message: no filtering, no fake reviews, no rewards. Reviews go straight to your Google page.
- Sent after every completed visit
- About 1 in 10 patients leaves a review
- Honest by design — same request to every patient
Queue management
Walk-in, phoned-in, booked online: one queue, no double bookings.
Every appointment goes into the same queue: online, WhatsApp, QR code, phone and walk-in. Your front desk adds walk-ins and phone bookings in a few seconds, each patient gets a token number, and a slot closes the moment it's taken. Two patients never get the same 4 pm.
Patients see their expected wait on their phone, so they can arrive when it's nearly their turn instead of waiting at the clinic.
How to get started
From sign-up to your first WhatsApp booking
Want a walkthrough first? Message me on WhatsApp. You'll chat with FormAlert's own assistant, the same one your patients would use, and book a demo call with me.
- 1
Start your 14-day free trial
Sign up with Google and find your clinic. No credit card.
- 2
Set your schedule
Add your doctors, services, hours and slot lengths. Your booking page is live in about 20 minutes.
- 3
Connect your WhatsApp number
Keep the number and chats you already use. Meta verification takes 2–3 days, or the same day if your business is already verified.
- 4
Let patients book
Share your booking link and QR code. Bookings, confirmations, reminders and review requests run on their own from here.
Free for 14 days
Try the whole system on your own clinic
The 14-day free trial is the real system, not a demo. Your booking link, QR code, queue, confirmations, reminders and review requests all work, so you can see how FormAlert schedules your patients before you pay anything.
- No credit card
- Booking link live the same day
- 50 free WhatsApp messages
- Connect your own WhatsApp number any time
- Cancel any time, with nothing to undo
Better follow-up, better reviews
A private gynaecology clinic went from 42 to 79 Google reviews
A solo gynaecologist's clinic switched to FormAlert. In 90 days their Google reviews went from 42 to 79, without the doctor asking a single patient in person — just a WhatsApp thank-you after every visit. About 1 in 10 patients leaves a review when the request comes from the clinic's own number.
Read their story →Said plainly
What FormAlert is not
FormAlert is not a lead-generation service. It does not bring you new patients. It looks after the patients who already reach you, so more of them book, turn up, and recommend you.
Pricing
One plan. Everything included.
₹1,999/ month
or ₹17,999 a year (₹1,500 a month). No setup fee. Nothing charged per booking.
- Online booking link
- WhatsApp booking
- AI booking assistant on WhatsApp
- 24-hour and 2-hour reminders
- Queue tokens and wait screen
- Review requests
- Online consultations and payments
- All your doctors and staff
Starts with a 14-day free trial. See full pricing
FAQ
Questions clinics ask me
What is FormAlert?
FormAlert is an automated scheduling assistant and queue management system for private clinics. Patients book on WhatsApp, from one link or by scanning a QR code at your clinic, and fill in your intake questions themselves. They get a confirmation and reminders, a token and expected wait on the day, and a Google review request after their visit. Every appointment, walk-ins and phone bookings included, goes into one queue, so nothing gets double-booked.
Is this ethical? Does Google accept this?
Every patient gets the same follow-up message after their visit. Nothing is filtered or faked, and reviews go straight to your Google page. That's exactly how Google wants review requests to work.
Do I have to change my WhatsApp number?
No. FormAlert connects the WhatsApp Business app number you already use. FormAlert is an official Meta Tech Provider and supports Coexistence, so you keep the app, the number and your chats. If you ever leave, the number is still yours.
How long does setup take?
Your booking page is live in about 20 minutes. Connecting your own WhatsApp number takes 2–3 days for Meta verification, or the same day if your business is already verified on Meta.
I want more patients — can you bring them to me?
FormAlert isn't a lead-generation service. It looks after the patients who already reach you, so more of them book, turn up and recommend you. New patients follow from the reviews those patients leave.
Is there a free trial?
Yes. 14 days free, no credit card. Your booking link, QR code, queue, confirmations, reminders and review requests all work during the trial. Messages go out from FormAlert's shared WhatsApp number with 50 free credits until your own number is connected. The AI assistant is not part of the trial.
How much does it cost?
One plan: ₹1,999 a month, or ₹17,999 a year. Everything included. No setup fee and nothing charged per booking, patient or doctor.
Who do I talk to if something goes wrong?
Me. FormAlert is a one-person company, first built inside a real gynaecology clinic. You message me on WhatsApp and you're talking to the person who built it.
Want the details? Read the user guide.
Patients shouldn't have to chase their doctor.
Automated appointment scheduling for private clinics, on WhatsApp. Try it free for 14 days, or message me on WhatsApp to see what your patients would see.