Appointment scheduling
Scheduling software that knows most patients don't book
Online bookings, phone calls, WhatsApp and walk-ins in one queue, in the order the patients will actually be seen. WhatsApp confirmations and reminders. A Google review request after every visit. ₹999/month.
The gap in most scheduling tools
They assume the patient books themselves
Which is true for a consultant selling calls, and false for a clinic in India. Eighteen of the doctors who told us how they run bookings said the same word: paper. The scheduling tool has to hold the appointments nobody typed into a website.
A calendar isn't a queue
Slot-based tools show times. A clinic runs an order — who's next — and it changes all morning as walk-ins arrive and consultations run long.
Email reminders don't get read
WhatsApp does. The reminder that arrives where the patient already is, is the one that works.
Two lists means double bookings
When the walk-ins live in a register and the online bookings live in software, the slot gets sold twice by eleven o'clock.
How it works
Three steps, then it runs itself
1
Set your hours
Working days, slot length, services. Twenty minutes, once. Connect Google Calendar and your surgeries and rounds block themselves out.
2
Put your link everywhere
Google Business Profile, Instagram bio, your website, a QR code on the desk. Patients who find you online book themselves.
3
Run the day from one screen
Online bookings arrive on their own; your staff types in the calls and walk-ins. Everything sits in the same queue, and the confirmations, reminders and review requests go out without anyone sending them.
The honest bit
What this doesn't do
What this doesn't do
Phone and walk-in patients are typed in by your staff — two taps, but somebody does have to do it. FormAlert doesn't answer your phone, and it isn't an EMR: no clinical notes, no inventory, no insurance billing. It handles the appointment and everything that hangs off it. If you need records as well, most clinics run FormAlert alongside whatever they already use.
Which plan
Both plans schedule; the difference is the messages
Starter
₹999/month
One queue for all four channels, the booking page, Google Calendar sync, payments and review requests. Messages send from FormAlert's number.
Business
₹1,999/month
Adds a WhatsApp Business number in your clinic's name, 24-hour and 2-hour reminders, a waiting-room queue display, and multiple doctors.
Comparing whole systems rather than calendars? Start with the clinic management software page →
FAQ
Common questions
What is appointment scheduling software?
Software that holds your available times, lets patients take one, and stops two people taking the same slot. For a clinic it has to do one more thing most tools skip: hold the appointments nobody booked online — the calls and the walk-ins — in the same list.
What should a clinic look for in scheduling software?
Whether walk-ins and phone bookings are first-class or bolted on. WhatsApp rather than email for reminders, because that's what Indian patients read. UPI and Razorpay for the fee. A flat price in rupees. And a queue, not just a calendar, if patients wait in your reception.
Is this the same as a clinic management system?
Scheduling is one part of it. FormAlert's clinic management software page covers the whole thing — scheduling plus the WhatsApp messages, payments and review requests around it — and is the better starting point if you're comparing systems rather than shopping for a calendar.
Does it work for a single doctor?
Yes, and that's the common case. One doctor, one calendar, one queue, set up in about twenty minutes. Multiple doctors with separate schedules are on the Business plan.
Can I schedule appointments for patients myself?
Yes — that's how every phone booking and walk-in gets in. Name, number, slot, from your phone or the front-desk computer. The patient still gets the WhatsApp confirmation as if they'd booked it themselves.
How much does appointment scheduling software cost in India?
FormAlert is ₹999/month on Starter and ₹1,999/month on Business, flat, with unlimited patients and appointments. Many alternatives price in dollars or quote on request; the whole category is unusually cagey about numbers.
One queue for every appointment, however it comes in.
₹999/month. 14 days free, no card. Or book the demo appointment and see what your patient sees.
In short
FormAlert is an appointment booking system for private clinics in India. It handles online bookings, walk-ins, phone and WhatsApp appointments in one queue, sends WhatsApp confirmations and reminders, and requests a Google review after each visit. Two plans: Starter ₹999/month and Business ₹1,999/month.