Clinic Management System
Clinic management software that includes the walk-ins
Online bookings, phone calls, WhatsApp and walk-ins, all in one list. WhatsApp confirmations and reminders. A Google review request after every visit. ₹999 a month.
One system, not five subscriptions
One system for the doctor's schedule, appointments, queue and WhatsApp messages
Most small clinics end up with a booking tool, a separate WhatsApp tool, a payment link, and a review habit nobody keeps up. Clinic management software means all of it in one place. Your schedule, your WhatsApp messages and your Google reviews, from one dashboard.
1
Booking & live queue
Patients call, message on WhatsApp, or use your booking link and QR code — you add phone and walk-in patients yourself. A live token queue means the front desk isn't fielding "how much longer?" calls all day.
See scheduling & queue management →2
WhatsApp confirmations & reminders
Every booking gets an instant WhatsApp confirmation. On the Business plan, reminders go out 24 hours before — while there is still time to reschedule — and again 2 hours before.
See WhatsApp reminders →3
Payments at the time of booking
Collect the consultation fee through Razorpay — UPI, cards, or net banking — the moment a patient books, instead of chasing payment at the counter.
See booking with payment →4
Automatic Google review requests
Mark a visit complete and a WhatsApp goes out with a direct link to your Google review page. The part of "clinic management" that actually grows new-patient volume.
See review automation →Four ways in, one list
Appointment scheduling across all four booking channels
The notebook. The phone. The WhatsApp chat. And whatever your receptionist remembers. None of them can see each other. That is why the list is wrong by 11am. All four now go into the same list, in the order you will see the patients.
Online booking
Put your link on your Google page, your Instagram and your website. Print a QR code for the front desk. Patients see your free slots and pick one. When they take it, it closes.
Walk-in entry
Your staff types in the name, number and time. The patient joins the same list as the online bookings. Same confirmation. Same review request after.
Phone bookings
The patient rings. Your staff adds them from the dashboard. The booking is confirmed and the WhatsApp message goes out without anyone writing it.
On the Business plan, patients book inside a WhatsApp chat with your clinic's own number. It lands in the same list as everything else.
What this doesn't do
Your staff types in the calls and walk-ins. FormAlert does not answer your phone. And a booking link on your Google page means more people find you, so some will ring. What goes away is the work after the call. Checking the book for a clash. Calling back to confirm. Remembering the reminder. Asking for the review. More on walk-ins and phone bookings →
Choosing clinic software
What to look for in clinic management software
Calendly, Setmore and SimplyBook are good booking tools. They are used far beyond healthcare. They were not built around how an Indian clinic runs each day. Here is where that shows.
| Criteria | FormAlert | Typical global scheduling tool |
|---|---|---|
| Walk-ins and phone bookings | First-class — same queue, same confirmation | Not modelled; these tools assume the patient books themselves |
| Reminder channel | WhatsApp (plus email) | Usually email, sometimes SMS as a paid add-on |
| Payments | Razorpay — UPI, cards, net banking, to your own account | Usually Stripe/PayPal-based, limited or no native UPI support |
| Pricing currency | INR, flat monthly fee | Typically priced in USD |
| Queue / token management | Built in, with a waiting-room display on Business | Not a standard feature — slot-focused, not queue-focused |
| Google review automation | Automatic WhatsApp request after every visit | Not typically included — usually needs a separate reputation tool |
What other tools include can change. Check their current plans before you compare.
Run your whole front-of-clinic operation from one dashboard.
14-day free trial, no credit card needed.
Start free — 14 days →What FormAlert is not
What FormAlert is not, so you don't buy the wrong thing
"Clinic management software" gets used for very different products. Here's exactly where FormAlert stops, so it's clear whether it fits.
Not an EMR
FormAlert doesn't store clinical notes, prescriptions, or medical history. Keep using your existing records system alongside it.
Not insurance billing software
No claims processing or insurance workflows. FormAlert handles patient-paid consultations via Razorpay, not insurer reimbursement.
Not built for hospital chains
No ward management, multi-location inventory, or department-level admin. It's sized for one clinic, or a handful of doctors under one roof.
Built for private practice, any specialty
General practice, dental, physiotherapy, gynaecology, dermatology
FormAlert works the same way regardless of specialty — a booking link, a queue, WhatsApp reminders, and review requests. Running a dental practice specifically? See how clinics handle recall visits and multi-chair scheduling.
Live in minutes
Connect your calendar, set your hours and services, and your booking link is ready — no onboarding call required.
Flat INR pricing
₹999/month Starter, ₹1,999/month Business. No per-provider licensing or hidden setup cost.
Multi-doctor ready
Business plan supports separate schedules per provider under one clinic account, as your practice grows.
Real clinic, real numbers
Aries OB-GYN Clinic went from 42 to 79 Google reviews in 3 months
Dr. Madhumita Mazumdar runs her entire front-of-clinic operation — booking, reminders, and reviews — on FormAlert.
42 → 79
Google reviews in 3 months
Aries OB-GYN Clinic
One dashboard for scheduling, reminders, and review requests.
Replace the notebook, the broadcast list, and the payment link.
14-day free trial, no credit card needed.
Start free — 14 days →What to do next
Try it, then decide
Here's exactly what happens if you sign up today.
1
Sign up for the 14-day free trial
No card needed. You're in your dashboard in a couple of minutes.
2
Send review requests with 50 free credits
Add a patient's name and phone number and send — that's the whole flow, one credit per request. No booking setup required to try this part.
3
See if it's worth it
Send a few and watch how many patients actually leave a review. That tells you what to expect before you've paid anything.
4
Subscribe when you're ready
On Starter, everything is already running — there's nothing left to set up. On Business, we set up your own WhatsApp number and message templates with you.
FAQ
Common questions
Is FormAlert a full clinic management system, or just booking software?
FormAlert covers the parts of running a clinic that touch a patient's appointment. Online booking. A live walk-in queue. WhatsApp confirmations and reminders. Taking payment. And an automatic Google review request after every visit. All from one dashboard. It is not an EMR and it does not do insurance billing.
Does it replace my patient records or EMR system?
No. FormAlert manages scheduling, communication, and payments — it doesn't store clinical notes, prescriptions, or medical history the way an EMR does. Most solo doctors and small clinics run FormAlert alongside whatever records system they already use, whether that's paper, a basic EMR, or none at all.
How is this different from hospital management software?
Hospital management systems are built for multi-department, multi-location operations — ward management, insurance claims processing, inventory, and large IT teams to run them. FormAlert is built for the opposite: one doctor or a small clinic, live in minutes, priced at ₹999/month, with only the features a private practice actually uses.
Can more than one doctor use the same clinic account?
Yes, on the Business plan. Each provider gets a separate schedule and queue under the same clinic account, so a multi-doctor practice can run from a single system without doctors' bookings colliding.
Appointments, reminders and reviews, running automatically.
Get started free — 14 days, no credit card. Set up your clinic in minutes.
In short
FormAlert is an online appointment booking and payment system for private clinics in India. It manages the clinic's schedule and automates Google review collection so the clinic ranks higher on Google. Starter is ₹999/month and includes appointment confirmations, doctor alerts and Google review requests, with WhatsApp messages at ₹1 each against an included ₹500 monthly wallet. Business is ₹1,999/month and adds 24-hour and 2-hour reminders plus the clinic's own WhatsApp Business API number and templates, which FormAlert sets up. Both plans include a 14-day free trial with no card.