Help Center
Frequently Asked Questions
Everything you need to know about FormAlert. Can't find what you're looking for? Contact us on WhatsApp at +91 7099274468
General Questions
Common questions about FormAlert
Is it really free?
Is it really free?
Do I need a website?
Do I need a website?
Will my clients actually use it?
Will my clients actually use it?
How do I reduce no-shows?
How do I reduce no-shows?
Can I cancel anytime?
Can I cancel anytime?
Do you support WhatsApp?
Do you support WhatsApp?
Pricing & Billing
Everything about plans, payments, and upgrades
Is it really free?
Is it really free?
What happens if I exceed my appointment limit?
What happens if I exceed my appointment limit?
What payment methods do you accept?
What payment methods do you accept?
What's your refund policy?
What's your refund policy?
Can I upgrade or downgrade my plan?
Can I upgrade or downgrade my plan?
Do you offer annual plans or discounts?
Do you offer annual plans or discounts?
What's the launch offer?
What's the launch offer?
Are there any hidden fees?
Are there any hidden fees?
Features & Functionality
How to use FormAlert's powerful features
What CRM features are included?
What CRM features are included?
How do the reminders work?
How do the reminders work?
Can I customize my booking link?
Can I customize my booking link?
Can I offer multiple services?
Can I offer multiple services?
Does it sync with Google Calendar?
Does it sync with Google Calendar?
Can multiple team members use it?
Can multiple team members use it?
Can I export my data?
Can I export my data?
Is there a mobile app?
Is there a mobile app?
Healthcare Professionals
Questions specific to doctors, clinics, and healthcare providers
Is FormAlert HIPAA compliant?
Is FormAlert HIPAA compliant?
Can I store patient medical records?
Can I store patient medical records?
How do I handle emergency appointments?
How do I handle emergency appointments?
Should I use FormAlert instead of Practo?
Should I use FormAlert instead of Practo?
Can patients fill forms before appointments?
Can patients fill forms before appointments?
Can I send prescriptions through FormAlert?
Can I send prescriptions through FormAlert?
Consultants & Coaches
Questions for consultants, coaches, and service professionals
Does it integrate with Zoom/Google Meet?
Does it integrate with Zoom/Google Meet?
Can I charge different rates for different services?
Can I charge different rates for different services?
How do you handle different time zones?
How do you handle different time zones?
Can I sell session packages?
Can I sell session packages?
Can clients fill questionnaires before meetings?
Can clients fill questionnaires before meetings?
Why choose FormAlert over Calendly?
Why choose FormAlert over Calendly?
Technical Questions
Integration, security, and technical details
How do I install the WordPress plugin?
How do I install the WordPress plugin?
Can I embed the booking form on my website?
Can I embed the booking form on my website?
Do you have an API?
Do you have an API?
How secure is my data?
How secure is my data?
What's your uptime guarantee?
What's your uptime guarantee?
Do you use official WhatsApp Business API?
Do you use official WhatsApp Business API?
Can I import existing clients?
Can I import existing clients?
Business & Operations
Managing teams, locations, and business operations
Can I manage multiple locations?
Can I manage multiple locations?
Can I control what staff members can access?
Can I control what staff members can access?
What analytics do you provide?
What analytics do you provide?
When will payment processing be available?
When will payment processing be available?
How does automated review request work?
How does automated review request work?
Can I remove FormAlert branding?
Can I remove FormAlert branding?
Do you provide training?
Do you provide training?
Can you help me migrate from another tool?
Can you help me migrate from another tool?
Troubleshooting
Common issues and how to solve them
My client didn't receive the booking notification
My client didn't receive the booking notification
My booking link isn't working
My booking link isn't working
Google Calendar sync isn't working
Google Calendar sync isn't working
I forgot my password
I forgot my password
How do I change my phone number?
How do I change my phone number?
Still Have Questions?
Our support team is here to help. Get in touch via WhatsApp, email, or schedule a demo call.
