Online Booking System
Let patients book appointments 24/7 from anywhere
Multiple Booking Sources
- Google Business Profile "Book Appointment" button
- Direct booking link (share anywhere)
- Embeddable widget for your website
- Social media links (Instagram, WhatsApp status)
Flexible Scheduling
- Set different durations per service (15min, 30min, 1hr)
- Add buffer time between appointments
- In-clinic and online consultations in same flow
- Real-time availability prevents double bookings
Smart Calendar Management
- Set recurring weekly schedule once
- Automatically generates slots for next 30 days
- Google Calendar sync - add "Busy" slots to block times
- Override specific dates (holidays, emergency closures)
- Add manual walk-in appointments anytime
Appointment Status Tracking
- Pending: Online booking awaiting confirmation
- Confirmed: Payment received or manually approved
- Completed: Appointment finished (triggers review request)
- Cancelled: Patient or doctor cancelled
- No-show: Patient didn't show up
Payment Collection
Accept online payments with your own Razorpay account
Payment Methods
- UPI (Google Pay, PhonePe, Paytm, etc.)
- Credit & Debit Cards (Visa, Mastercard, RuPay)
- Wallets (Paytm, PhonePe, Amazon Pay)
- Net Banking from all major banks
Flexible Payment Options
- Choose prepaid or postpaid per service
- Set different prices for in-clinic vs online
- Process refunds directly from dashboard
- Automatic payment receipts to patients
Your Own Razorpay Account
You create your own Razorpay account and add your API keys to FormAlert. Money goes directly to your bank account. We never touch your funds.
Transaction Fees: You pay only Razorpay's standard fees (around 2% per transaction). FormAlert doesn't charge anything extra on payments.
WhatsApp Automation
Professional communication from your clinic number
Starter Plan (₹499/month)
Messages sent from FormAlert number
Booking Alert to Doctor
You get WhatsApp when patient books
Confirmation to Patient
Patient gets booking confirmation
No Reminders
No Review Requests
Premium Plan (₹1,499/month)
Messages from YOUR clinic's WhatsApp number
Booking Alert to Doctor
From your clinic number
Confirmation to Patient
From your clinic number
Day-Before Reminder
Sent at 9 AM before appointment
Review Request
After appointment completion
Template Customization
- Customize all WhatsApp message templates
- Add your clinic branding and tone
- One-time fee: ₹1,000 to modify templates
Two-Way Communication
- Patients can reply to WhatsApp messages
- Chat with patients from FormAlert dashboard
- Handle questions and rescheduling requests
Patient Management
Digital patient records and consultation notes
Patient Data Stored
- Name and phone number
- Complete appointment history
- Consultation notes (add/edit anytime)
- Payment status per appointment
Doctor Features
- Search patients by name or phone
- Add/modify consultation notes after appointments
- View patient timeline and visit history
- Export patient data as CSV for records
Patient Portal
Patients have their own portal where they can view appointment details, payment status, and consultation history. Simple and secure access.
Online Consultations
Video calls and phone consultations made easy
Google Meet Integration
- Auto-generated Google Meet links
- Link sent when appointment is confirmed
- Start call from FormAlert dashboard
- Patients join with one click—no app needed
Custom Location Option
- Add custom text for consultation method
- Example: "Phone call at 9 AM"
- Example: "WhatsApp video call"
- Flexible for your preferred method
Multi-Doctor & Staff Access
Perfect for group practices and multi-specialty clinics
Multi-Doctor Features
- One shared booking link per business
- Each doctor has: businessname/doctorname
- Separate calendars for each doctor
- Shared patient database across clinic
Staff Access
- Reception staff can manage appointments
- Book appointments on behalf of patients
- Full access to patient records and calendar
- No access to payment settings (doctor-only)
Google Review Automation
Build your online reputation automatically
How It Works
Appointment Completed
When you mark appointment as "Completed" in the system
WhatsApp Feedback Request
Patient receives automated WhatsApp asking for feedback on FormAlert
Smart Filtering
If patient says they would recommend you, they're sent to Google review link
More 5-Star Reviews
Only happy patients leave Google reviews, boosting your rating
Premium Plan only: Review automation requires WhatsApp from your clinic number
Data Export
Download your patient data anytime
Patient Data CSV Export
- Export complete patient database as CSV file
- Includes all patient details and appointment history
- Use for your own records or accounting
- Open in Excel or Google Sheets