Every appointment lands in one list — online, walk-in, phone and WhatsApp. Intake answers, confirmations, reminders and review requests run from the same list your staff sees. A calmer waiting room, fewer “how long more?” at the desk.
Start your free trialFormAlert is an automated scheduling assistant and queue management system for private clinics. It automates patient intake, reminders and review requests on your clinic's WhatsApp, so scheduling doesn't depend on someone at the desk being free.
Patients book on WhatsApp, from one link, or by scanning a QR code on your clinic's signage, and fill in your intake questions themselves. They get a confirmation, reminders before the visit, a token and expected wait on the day, and a Google review request after. You get fewer no-shows, one schedule and a rating that keeps up with your care.
Every patient is handled at five moments:
FormAlert connects to the WhatsApp Business number you already use. Every appointment, walk-ins and phone bookings included, goes into one queue, so nothing gets double-booked and the paper register can go.
Patients judge a clinic by how it communicates. One dashboard, backed by WhatsApp that answers every patient, means your front desk stops being a messaging switchboard.
From your booking link, your Google profile, or your QR code. They land in the list on their own.
Patients book inside the chat. FormAlert answers for you. The slot is held when they confirm.
Your staff adds them from the dashboard, or the patient scans the QR on your signage and fills in their own intake. They go into the same queue as everyone else.
Someone calls, your staff adds the booking. One tap. The patient gets a WhatsApp confirmation.
Walk-ins, phone, online and WhatsApp bookings all go into one queue, so no slot is ever double-booked. The TV display updates on its own.
Patient scans the QR code on your signage and fills in their own details, or your staff adds them from the dashboard in one tap. Either way, they get a token for the day.
Walk-ins, phone, online and WhatsApp bookings go into one queue. Your doctor sees who is next.
A screen in your waiting room shows the token being served. Patients know when their turn is up.
Each cluster has its own page with the details — this is the hub.
One booking link for your website and Google profile, plus a QR code for reception. See online booking →
Patients book inside your clinic's WhatsApp — day, night and on weekends. See WhatsApp booking →
Take the consultation fee at booking through your own Razorpay account. See booking with payment →
Two reminders per visit — 24 hours before, and 2 hours before. See reminders →
A WhatsApp thank-you with your review link after every completed visit. See review requests →
The eight-step sequence FormAlert runs for every patient, start to finish. Read the full flow →
14 days free. No credit card. Booking page live in about 20 minutes.
Start your free trial