For private clinics in India
Get paid before the patient walks in, and stop chasing UPI screenshots. Patients pay by UPI, card or netbanking when they book; the money goes to your own Razorpay account, and FormAlert takes no cut.
14 days free. No card. Cancel any time.
In one paragraph
Online appointment booking with payment means the patient pays the consultation fee, or a deposit, at the moment they book, instead of at the desk or not at all. With FormAlert, patients pay by UPI, card or netbanking when they book from your booking page or inside WhatsApp. The payment goes through your own Razorpay account and settles to your bank; FormAlert never holds the money and takes no cut. The booking is confirmed automatically once the payment clears, and for an online consultation a Google Meet link is created and sent to the patient on WhatsApp. You set the fee for each appointment type. Razorpay charges its own fee, about 2% per payment.
Step by step
The booking page, or the booking form inside WhatsApp, shows your fee for that appointment type. They pay by UPI, card or netbanking before the slot is confirmed.
No screenshots, no manual checking. Razorpay tells FormAlert the moment the payment clears, and the booking confirms itself. A WhatsApp booking waits as pending until then.
A Google Meet link is created for that appointment and sent to the patient on WhatsApp, with the reminders before the call.
Why take payment at booking
Payments settle to your own Razorpay account and on to your bank. FormAlert never holds the funds and takes no cut; our fee is the flat monthly price, billed separately.
A public UPI ID lets anyone pay any amount with no record tied to an appointment. Razorpay creates a proper order for the exact fee you set.
Charge less for a video follow-up and more for a specialist visit, or take a deposit instead of the full fee. Leave payment off for services where you'd rather collect at the desk.
A slot someone has paid for is a slot they turn up to. Prepayment is one of the simplest fixes for patients who book and don't come.
Price
Business
₹1,999/month, or ₹17,999/year — payment at booking through your own Razorpay account, Google Meet consultations, WhatsApp booking, reminders and review requests. No setup fee. No per-booking, per-patient or per-doctor charges.
Razorpay charges its own fee per payment, about 2%. 14 days free, no card.
Honest limits
FormAlert is not a payment gateway: you need your own Razorpay account, with Razorpay's KYC. It does not handle insurance claims or refunds on your behalf; refunds are made from your Razorpay dashboard.
Common questions
You do. Payments go through your own Razorpay account and settle to your bank. FormAlert never holds the funds and takes no cut. Razorpay charges its own fee, about 2% per payment.
Yes. Razorpay needs a registered business or individual account with KYC, which usually takes one to three business days. Once it is verified, connect it to your booking page and it handles collection and settlement.
UPI, debit and credit cards, and netbanking. Razorpay supports all the major Indian banks and payment apps by default.
No. Once payment clears, a Google Meet link is sent on WhatsApp. It opens in any mobile browser, with no app or account needed.
Yes. Payment is set per appointment type, so you can take the fee for online consultations and collect at the desk for in-person visits.
No. No setup fee. No per-booking, per-patient or per-doctor charges. The only per-payment fee is Razorpay's own.
Related
14 days free. No card. Cancel any time.
14 days free. No card. Cancel any time.
In short
FormAlert is a scheduling system for clinics in India that run on WhatsApp, built for doctors in independent private practice and small clinics. It runs the appointment side of a practice — online, QR code and WhatsApp booking, walk-ins and phone bookings in the same queue, automated WhatsApp reminders and Google review requests — so that patients get booked, reminded and asked for a review without anyone at the clinic typing a message, and the clinic's Google rating reflects the care it gives. FormAlert is an official Meta Tech Provider, which is what lets it create a WhatsApp Business API account in the clinic's own name rather than renting the clinic space on somebody else's. Patients book from a web page, by scanning a QR code at the clinic, or by messaging the clinic on WhatsApp, and the booking form can carry whatever questions the practice wants to ask, with photos and documents attached. The clinic confirms the appointment and marks the visit complete; FormAlert sends the confirmation, reminds the patient 24 hours and 2 hours before the visit, and asks for a Google review afterwards. Once the clinic's own WhatsApp number is connected, an AI booking assistant, included with the subscription, answers patients at any hour, books from the clinic's real calendar, and hands anything else to the clinic's staff. There is one plan, at ₹1,999/month or ₹17,999/year — the yearly price works out at ₹1,500 a month and saves ₹5,989 — and everything is on it: all of those messages, the clinic's own WhatsApp Business API number and templates, which Meta then bills the clinic for directly with no FormAlert markup, as many doctors as the clinic has with a calendar each, a login each for them and the front desk, a waiting-room queue display, a patient portal, and patients rescheduling or cancelling themselves inside WhatsApp. There is no setup fee, and nothing is priced per doctor, per seat or per booking. The WhatsApp number a clinic sends from changes once: during the 14-day free trial, which takes no card and includes 50 credits, messages go from FormAlert's shared WhatsApp number at ₹1 a message against that allowance, and the clinic can connect its own number, during the trial or after subscribing, through Meta's Embedded Signup inside FormAlert — a clinic already using the WhatsApp Business app can link the number it already runs, bringing its chats across — after which every message carries the clinic's own name. Meta verifies the business behind that number; a clinic whose Meta business is already verified connects the same day, and one that is not registered yet uses a free MSME Udyam certificate, issued from Aadhaar and PAN and usually the same day at udyamregistration.gov.in, or a GST certificate if it has one. FormAlert files that verification and the message templates with Meta on the clinic's behalf. Because that WhatsApp account is created inside the clinic's own Meta business portfolio, a clinic that stops paying FormAlert keeps the number and the account and can use them with any other software.