For growing clinics & private practices
Online appointment booking and payment system for growing clinics & private practices
Schedule appointments and send reminders via WhatsApp while also following up asking for Google reviews to increase your local presence. An AI agent answers frequently asked questions, handles appointment booking, and smartly escalates to a human for complex queries.
14 days free. No card. Cancel any time.
- Official Meta Tech Provider
- Your number, yours if you leave
- No GST number needed
- 14-day free trial, no card
The problem
What a busy clinic loses without it
Built for doctors who manage their own schedule, and for one- and two-doctor clinics that miss patients' WhatsApps after hours. Unanswered WhatsApps. Patients who don't turn up. Double bookings. A Google profile that hasn't changed in months.
- Patients who messaged at night book with the clinic that replied first.
- Booked patients don't turn up, because nobody reminded them.
- Walk-ins and phone bookings clash in the same slot.
- Your Google profile goes quiet while the clinic down the road collects fresh reviews.
We see avg 100 patient / day, we never ask for reviews. People remember for review only when angry. We have full of patients but average review.
— a solo doctor, in his enquiry form
Main benefits
Four things FormAlert does for your clinic
Automated booking on WhatsApp, an AI agent for FAQs, review requests to grow your local presence, and reminders that cut no-shows.
Automated appointment booking on your WhatsApp
Patients book inside the chat, from a link or a QR code — on your clinic's own WhatsApp number. Service, slot, details, optional UPI payment, confirmed, with no one at the desk typing.
See WhatsApp booking →AI agent answers common questions
Fees, timings, directions, services — the AI agent on your own number answers patients day and night, books the slot when they are ready, and smartly escalates anything medical or complex to your staff.
See the AI agent →Review requests to grow your clinic
Every completed visit ends with a Google review request from your clinic's own number. Fresh reviews lift you on Google Maps, and new patients book straight from your profile.
See review requests →Automated reminders to reduce no-shows
A confirmation, then reminders 24 hours and 2 hours before every visit — on WhatsApp. A patient who can't make it moves the slot inside the chat instead of simply not coming.
See reminders →
Why we're different
Your number. Your Meta account. Yours if you leave.
Most WhatsApp tools either add a margin to every message or send your patients messages from a number shared with other clinics. FormAlert sets up a WhatsApp Business API account for your clinic alone, in a Meta business portfolio registered to you — with just a free Udyam certificate, no GST.
Patients see your clinic, not ours
Every message comes from a WhatsApp number that belongs to your clinic alone, under your clinic's name — not from a number shared with other clinics, as some clinic software does.
Your message bill stays tiny
Meta bills your clinic directly at its own rate — about ₹0.10 for an appointment message. Most WhatsApp API providers add their own margin to every message; we charge one flat monthly fee and nothing per message.
Your patient list is yours
Every booking, every intake answer and every chat is in a patient list you own. Reach it from any browser, export it any time, and take it with you if you leave.
Leave any time, number intact
The number, the verified business and the WhatsApp account sit in a Meta business portfolio in your clinic's name. Walk away and you keep all of it — patients never have to learn a new number. Only the AI booking assistant stays with us.
Your reputation
A Google rating that matches your care
The patients who were happy finally say so. Every patient gets a one-tap link to your Google page on WhatsApp after their visit; fresh reviews lift you on Google Maps, and new patients book straight from your profile.
Only real patients, and only a link to your own Google page. Patients write their own reviews, and you never filter or pay for them. How review requests work →
Want to start today? Make a free Google review QR code for your reception desk. No account needed.
Proof
About 1 in 10 patients leaves a review
Across clients that send review requests from their own clinic's WhatsApp number, about 10% of patients leave a Google review. Shared-number tools do not come close, because patients do not recognise the sender. This is why your own number earns its place in the setup.
~10%Patients leaving a Google review, across clients
42 → 79One clinic, Google reviews in 90 days
2×The same clinic, patients by week fourteen
The manual scheduling and admin chaos was a nightmare. Now patients book online, reminders go out automatically, and we get 15–20 new Google reviews every month without lifting a finger.
— the doctor who runs the practice, quoted with permission
The loop
Every visit brings in the next patient
The front desk and the reviews are one system. Each booking FormAlert handles ends in a review request, and each review helps the next patient find you.
Book
A patient books on WhatsApp, from your link, or by scanning the QR code at your desk.
Remind
A confirmation straight away, then reminders 24 hours and 2 hours before.
Visit
They turn up. You mark the visit complete, the one new step for your staff.
Review
One WhatsApp message with your Google review link, while the visit is fresh.
Found on Google
Fresh reviews lift you on Google Maps, and people nearby find your clinic.
How to start
Running in days, not weeks
No setup fee, and nothing for you to configure alone. Your booking page is live the day you sign up; your own WhatsApp number usually takes two to three days while Meta verifies it.
A Meta business portfolio in your clinic's name
You get a free Udyam certificate yourself at udyamregistration.gov.in, from your personal PAN and Aadhaar, as a sole proprietorship. No GST, no incorporation certificate — the best path for a doctor in private practice. We set up the Meta business portfolio in your clinic's name from the certificate.
Connect your WhatsApp number
Either link the WhatsApp Business app you already run — the number and chat history come with you — or we register a new API number against your portfolio. Every message goes out from your clinic's name after that, and Meta bills you directly with no markup from us.
Connect Google Calendar and set your schedule
Add your doctors, services, hours and slot lengths. Your whole schedule now lives on your calendar instead of your memory. Confirmed bookings land there within seconds; block a time on the calendar and the system stops taking appointments for that slot.
Optional: Razorpay for payments
If you want to take payments at booking or run online consultations, sign up to Razorpay yourself, paste the API key and secret into FormAlert, and start accepting UPI, card and netbanking from WhatsApp and online. No website? Use FormAlert's hosted refund, terms and privacy pages to satisfy Razorpay's requirements.
Pricing
₹1,999 a month. No setup fee.
Or ₹17,999 a year. One plan, and everything FormAlert does is on it — no per-booking, per-patient or per-doctor charges. Try it free for 14 days on real patients; once your own number is connected your patients see your clinic's name, and Meta bills you directly with no markup from us.
Most popular
Business
₹1,999 /month
Everything FormAlert does. Or ₹17,999 a year — ₹1,500 a month.
- Your own WhatsApp Business number, with your clinic name on the message
- Meta bills you for messages directly, at its own rate — we add no markup
- If you ever leave, the number and the Meta account stay yours
- Keep the number you already use — we link your WhatsApp Business app number, chats and all
- An AI booking assistant on your number that books after hours and hands the rest to your staff
- As many doctors as you have, each with their own calendar and services
- A login each for your doctors and your front desk
- Patient queue display for the waiting room, and a patient portal
- Patients reschedule or cancel inside WhatsApp — no login, no app, no call to the desk
- Booking inside a WhatsApp chat, and two-way chat your front desk can answer
- Bulk messaging — broadcast to an imported patient list
- 24-hour and 2-hour appointment reminders
- Online booking page and QR code
- Google review request after every completed visit
- Custom questions on your booking form, with photo and document upload
- Razorpay payments straight to your own account, and Google Meet consultations
- Prescriptions and bills on your letterhead, sent on WhatsApp
- Unlimited patients and appointments, exportable to CSV
Pay yearly and it is ₹17,999 — ₹5,989 less than month to month. We set your WhatsApp number up with you on a call: most doctors have never touched the WhatsApp Business API, so we go through Meta's signup together and after that the number and the account are yours.
How messages are billed. It follows the number you send from. The 14-day trial sends from FormAlert's number on 50 free credits — 50messages, one credit and ₹1 each — so you can watch the whole thing work before setting anything up with Meta. Send them and count how many come back. Once you subscribe and your own number is live, Meta bills your clinic directly at its own rate and there is no wallet to keep topped up; until it is live, messages keep going from FormAlert's number at ₹1 each against the 2,000 credits every billing cycle includes. All prices are before GST.
Only want the booking part? Use the booking page, switch the rest off, and pay for nothing you ignore. See full pricing →
Common questions
Questions doctors ask us
Yes. A patient books, comes in, and you mark the appointment complete. Only then does FormAlert send that one patient a message with a link to your own Google page. Real patient, real visit, their own words and their own rating. Google's policy is that you may ask patients for reviews — you may not buy them, incentivise them, or filter out the bad ones. We do none of those, and we never message someone who wasn't treated at your clinic.
No. You don't need a GST number, a certificate of incorporation or any other registration — most clinics in India have none of those. Make a free MSME Udyam certificate as a sole proprietorship, from your Aadhaar and PAN at udyamregistration.gov.in; it is usually issued the same day. Then complete the registration inside FormAlert, which sets up a verified Meta business portfolio in your clinic's name. If your clinic's Meta business is already verified, there is nothing to do first.
Yes. We link the number you already run the WhatsApp Business app on, so you keep the number, your chats and your contacts, and you can still reply from the app on your phone. No patient has to be told a new number. During the 14-day trial, messages go from FormAlert's shared number unless you connect your own, and once it is connected every message carries your clinic's name.
The chat is handed to your team. The patient is told someone from the clinic will reply, the conversation waits in your shared WhatsApp inbox with the patient's appointments beside it, and the assistant stays out of that chat while your staff has it. It never gives medical advice. The assistant runs on your own number and comes with the subscription; the free trial does not include it.
You do. Patients pay by UPI, card or netbanking when they book, through your own Razorpay account, and the money settles to your bank. FormAlert takes no cut. Razorpay charges its own fee, about 2% per payment.
There's a 14-day free trial with no card. After that it's ₹1,999 a month, or ₹17,999 a year (₹1,500 a month), plus GST. One plan, with everything included.
No. No setup fee. No per-booking, per-patient or per-doctor charges. Once your own number is live, the only per-message cost is Meta's own fee, about ₹0.10 for an appointment message, which Meta bills you directly — usually under ₹1 per appointment. During the trial, messages go from FormAlert's number at ₹1 each against 50 free credits.
Yes. Most of our clinics are solo doctors or small clinics, and many run their own front desk. It also works for multi-doctor clinics: as many doctors as you have, each with their own calendar, at no per-doctor charge.
Most of the clinics we work with don't. Their Google Business Profile is the whole online presence. The booking link works on its own — put it on your Google profile and your Instagram bio, and print the QR code for the front desk. If you do have a website, the booking calendar embeds into it with one line of code.
Both ways. Confirmed appointments appear on your Google Calendar within seconds, and anything already on that calendar — a surgery, a hospital round, a family event — takes those slots off your booking page. Outlook and Apple Calendar are not supported today.
No. FormAlert works on WhatsApp, with email as a backup. It does not make or answer phone calls, and it does not send SMS — in India, SMS gets blocked or ignored too often for us to charge you for it. If you must have either, FormAlert is not the right fit, and we will tell you that.
Credits are what you spend when your messages go from FormAlert's number, at ₹1 each. Bookings, payments and your dashboard keep working normally, and confirmations still reach patients by email; only outbound WhatsApp pauses until you top up from your dashboard. Every billing cycle includes 2,000 credits, and the trial comes with a smaller free allowance. Connect your own WhatsApp number instead and there is no wallet at all — Meta bills your clinic directly for those messages.
Cancel from your dashboard. No phone call needed. Your patient data is yours and you can export it any time. Your WhatsApp number, the WhatsApp Business account and the Meta business portfolio are all in your clinic's name, so you keep them; the only thing that stays with us is the AI booking assistant.
Run a smoother clinic. Earn the reviews you deserve.
14 days free. No card. Cancel any time.
14 days free. No card. Cancel any time.
In one paragraph
What is FormAlert?
FormAlert is a scheduling system for clinics in India that run on WhatsApp. It books appointments, sends confirmations and reminders 24 hours and 2 hours before the visit to reduce no-shows, manages walk-in queues with token numbers, takes UPI payments via Razorpay, and automatically sends a Google review request after every visit. Once the clinic's own WhatsApp number is connected, an AI booking assistant answers patients at any hour and books the slot, and hands anything else to the clinic's staff. There is one plan, at ₹1,999 a month or ₹17,999 a year, with no setup fee and nothing priced per booking or per doctor. The 14-day free trial takes no card and sends from FormAlert's shared WhatsApp number unless the clinic connects its own; the clinic's own number sits in a Meta business portfolio in its own name, keeps the chats it already has, and is billed by Meta directly with no markup, and the clinic keeps it if it leaves.
In short
FormAlert is a scheduling system for clinics in India that run on WhatsApp, built for doctors in independent private practice and small clinics. It runs the appointment side of a practice — online, QR code and WhatsApp booking, walk-ins and phone bookings in the same queue, automated WhatsApp reminders and Google review requests — so that patients get booked, reminded and asked for a review without anyone at the clinic typing a message, and the clinic's Google rating reflects the care it gives. FormAlert is an official Meta Tech Provider, which is what lets it create a WhatsApp Business API account in the clinic's own name rather than renting the clinic space on somebody else's. Patients book from a web page, by scanning a QR code at the clinic, or by messaging the clinic on WhatsApp, and the booking form can carry whatever questions the practice wants to ask, with photos and documents attached. The clinic confirms the appointment and marks the visit complete; FormAlert sends the confirmation, reminds the patient 24 hours and 2 hours before the visit, and asks for a Google review afterwards. Once the clinic's own WhatsApp number is connected, an AI booking assistant, included with the subscription, answers patients at any hour, books from the clinic's real calendar, and hands anything else to the clinic's staff. There is one plan, at ₹1,999/month or ₹17,999/year — the yearly price works out at ₹1,500 a month and saves ₹5,989 — and everything is on it: all of those messages, the clinic's own WhatsApp Business API number and templates, which Meta then bills the clinic for directly with no FormAlert markup, as many doctors as the clinic has with a calendar each, a login each for them and the front desk, a waiting-room queue display, a patient portal, and patients rescheduling or cancelling themselves inside WhatsApp. There is no setup fee, and nothing is priced per doctor, per seat or per booking. The WhatsApp number a clinic sends from changes once: during the 14-day free trial, which takes no card and includes 50 credits, messages go from FormAlert's shared WhatsApp number at ₹1 a message against that allowance, and the clinic can connect its own number, during the trial or after subscribing, through Meta's Embedded Signup inside FormAlert — a clinic already using the WhatsApp Business app can link the number it already runs, bringing its chats across — after which every message carries the clinic's own name. Meta verifies the business behind that number; a clinic whose Meta business is already verified connects the same day, and one that is not registered yet uses a free MSME Udyam certificate, issued from Aadhaar and PAN and usually the same day at udyamregistration.gov.in, or a GST certificate if it has one. FormAlert files that verification and the message templates with Meta on the clinic's behalf. Because that WhatsApp account is created inside the clinic's own Meta business portfolio, a clinic that stops paying FormAlert keeps the number and the account and can use them with any other software.