Ready-to-send WhatsApp wording for patient confirmations, appointment reminders, reschedules and Google review requests. English and Hindi. Copy one, swap the placeholders for your clinic's details, and send it.
{{double braces}} is a placeholder — replace it with the patient's name, your clinic name, the date, and so on. If you send these through FormAlert, those fill themselves in.Sent the moment the appointment is confirmed. This is the message that stops the patient ringing back to check the booking worked.
Hello {{name}}, your appointment at {{clinic}} is confirmed.
📅 {{date}} at {{time}}
👨⚕️ {{doctor}}
🎟️ Token {{token}}
Reply here if you need to change it.Hello {{name}}, your appointment at {{clinic}} is confirmed for {{date}} at {{time}}.
📍 {{address}}
🧾 Please bring any previous prescriptions or reports.
Reply here if you need to reschedule.Hello {{name}}, your online consultation with {{doctor}} is confirmed for {{date}} at {{time}}.
🔗 Join here: {{meet_link}}
💡 Please join from a quiet place with a stable connection.One 24 hours before, while there is still time for the patient to reschedule, and one 2 hours before. We won't quote you a no-show reduction figure — we have none we can source.
Reminder: {{name}}, you have an appointment at {{clinic}} tomorrow, {{date}} at {{time}}.
Reply CONFIRM to keep it, or reply here to pick another time.{{name}}, your appointment at {{clinic}} is in about 2 hours — {{time}} today.
🎟️ Token {{token}}
See you shortly.Hello {{name}}, {{doctor}} had suggested a follow-up around now after your visit on {{last_visit}}.
Book a time here: {{booking_link}}The messages nobody writes in advance, and everybody ends up typing by hand on a bad morning.
Hello {{name}}, we've had to move your appointment at {{clinic}}.
New time: {{date}} at {{time}}
Sorry for the change — reply here if that doesn't suit and we'll find another slot.Hello {{name}}, {{doctor}} is running about {{delay}} behind today.
Your token is {{token}}. You can check the live queue here: {{queue_link}}Hello {{name}}, your appointment at {{clinic}} on {{date}} has been cancelled.
Book again any time here: {{booking_link}}Sent after the visit is marked complete, once the patient is home. Ask everyone the same way — filtering so only happy patients get asked is against Google's rules.
Thank you for visiting {{clinic}} today, {{name}}.
If you have a minute, a short Google review helps other patients find us:
⭐ {{review_link}}Hello {{name}}, we hope you're recovering well after {{service}}.
If you were happy with your care at {{clinic}}, a Google review would mean a lot:
⭐ {{review_link}}Name the clinic in the first line. A message from an unknown number that opens with “Your appointment is confirmed” reads like spam.
Date and time before anything else. It's the only part the patient will screenshot.
Give them a way out. “Reply here to change it” turns a would-be no-show into a rescheduled slot you can fill.
Keep it under six lines. On a phone, anything longer gets collapsed and the important part disappears behind “Read more”.
FormAlert sends the confirmation the moment you confirm a booking, the reminders 24 hours and 2 hours before, and the review request once you mark the visit complete — for online bookings, phone bookings and walk-ins alike. Starter ₹999/month sends them from our number; Business ₹1,999/month sends them from a WhatsApp Business number in your clinic's own name, with your own templates.
See how the messages work →See both plans →In short
FormAlert is an appointment booking system for private clinics in India. It handles online bookings, walk-ins, phone and WhatsApp appointments in one queue, sends WhatsApp confirmations and reminders, and requests a Google review after each visit. Two plans: Starter ₹999/month and Business ₹1,999/month.