A WhatsApp reminder goes out before every appointment automatically. Fewer no-shows, no one on your staff has to remember to send it.
Part of FormAlert's full booking-to-review flow — see how it all connects →
Set it up once and every confirmed appointment gets covered — no manual sending, no spreadsheet of who to remind.
Online through your booking link, or added by your staff for a walk-in or phone booking — either way, it lands on the same calendar.
Sent the evening before, with the date, time, and provider — giving the patient time to reschedule if something's come up.
Business planThe final nudge — catches the patients who genuinely just forgot and would otherwise miss the slot.
Business planA patient who can't make it replies to the reminder — your dashboard shows the conversation so your staff can offer another slot instead of losing it to a no-show.
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Set up automated reminders →A booking confirmation and a pre-visit reminder do different jobs. The confirmation lands the instant the appointment is confirmed — separate from the 24h/2h reminders that follow closer to the visit. See how confirmation messages work →
The moment an appointment is confirmed, the patient gets a WhatsApp message with the date, time, and provider — on every plan, not just Business.
24 hours and 2 hours before the visit, on the Business plan — a second layer that catches no-shows the confirmation alone can't.
Connect Google Calendar once and it's two-way — appointments booked through FormAlert appear on your calendar, and your existing calendar events block those slots from being booked online. Reminders trigger off the same confirmed appointment either way.
This isn't a general-purpose reminder tool retrofitted for healthcare — it's built around how a small private practice actually runs, from a solo doctor's single calendar to a multi-practitioner clinic with a front desk.
FormAlert sends reminders over WhatsApp — here's why that beats the alternatives for reaching patients in India.
| Channel | Why it falls short |
|---|---|
| Checked multiple times a day, doesn't interrupt like a call — this is what FormAlert uses. | |
| SMS | Gets delivered, but rarely read carefully — easy to glance past and forget. |
| Reminder calls | Costs staff time to dial and wait for pickup — doesn't scale past a handful of patients a day, and many don't answer unknown numbers. |
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Set up automated reminders →